Seriously? How do some people call themselves detailers?

This evening, I received a call from a friend of my sister-in-law. She has a fairly new BMW. She parked at work and there is construction/stucco and paint going on near by at another building. She then discovered overspray or something on her vehicle and took it to a local business that offers "detailing". She was informed that "it's a reaction with white paint and can look it up on the internet". :mad::mad::mad::mad: She called and asked to stop by on their way home, and there is definitely a significant amount of overspray/sandy material all over her car. However, with a CLEAR COAT on the vehicle there is no reaction with the white paint. There was far to much to fix it in one night, but it came off with a mildly aggressive clay.

If you don't know what it is, say "I don't know". Don't make up a BS excuse or reason.

At any rate, I will likely end up with a detail job out of it.

Quote:

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Originally Posted by Spikey Mike

She was informed that "it's a reaction with white paint and can look it up on the internet".

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That "detailer" seems to think that efflorescence can occur on car paint. :confused:

•Another way I look at it is, that, even though
this Detailer—for whatever reason(s)—didn’t offer
the service needed (that was, later on, diagnosed
by you)...

-there really is no need to vilify him/his Business.
Why He may offer and perform majestically at
many other detailing services.

(Consider remediation of dog hair. Isn’t it best
to go to a Detailer that offers pet hair removal?)


•This is where research, by the “Detailee”, also
plays such an important role in finding a Detailer
with the expertise, tools of the trade, etc. that
will offer the same service that’s wanted/needed.

•Since this Detailee was not satisfied with that
Detailer’s evaluation of the problem, another
Detailer’s advice was sought.

-That’s where you come in.
Don’t you dare disappoint. :)


Bob

Let's just say, there are car washers and there are detailers.

Have her check with the company that is doing the work that caused the issue. We had something similar at my office, and the painter picked up the cost of the overspray removal. I got 2 jobs out of it - I guess the other folks either did not notice the white spots on their cars, or did not care.

Quote:

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Originally Posted by mc2hill

Have her check with the company that is doing the work that caused the issue. We had something similar at my office, and the painter picked up the cost of the overspray removal. I got 2 jobs out of it - I guess the other folks either did not notice the white spots on their cars, or did not care.

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I have two newer pickups this Friday and Saturday to remove paint overspray from an industrial water tower paint job. I believe she was going to check with the office or the contractor spraying the stucco etc.