Re: Griot’s Customer Service
Re: Griot’s Customer Service
Quote:
Originally Posted by
PaulMys
Griot’s is incredible.
I had emailed them last week about a bottle of Correcting Cream that had turned to liquid and was unusable.
I gave a short description, the date I purchased it, and the batch # on the bottom of the bottle.
Here is their reply:
https://uploads.tapatalk-cdn.com/202...da059e5296.jpg
This is why I’ll be a Griot’s customer for life. :)
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You sound like a commercial[emoji6] It says customers for life on their catalogs, I've been with them since 2005[emoji106][emoji106]
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Re: Griot’s Customer Service
Quote:
Originally Posted by
Klasse Act
You sound like a commercial[emoji6] It says customers for life on their catalogs, I've been with them since 2005[emoji106][emoji106]
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Yup, that was intentional. I have about 3 GG catalogs right in front of my monitor at this moment. Lol
Re: Griot’s Customer Service
Quote:
Originally Posted by
Klasse Act
You sound like a commercial
like allstate, you're in good hands with GG... :D
https://tse4.mm.bing.net/th?id=OIP.A...=0&w=306&h=176
Re: Griot’s Customer Service
Quote:
Originally Posted by
VISITOR
Good analogy, Allen.
If a company will send you a replacement bottle of polish that cost 20 bucks, and you had already used it, then that is the company I want to deal with.
I have posted many times that I need some kind of tangible warranty before I buy anything machine related. (Polisher, lawn mower, washer/dryer, etc.)
Griot's not only backs their machines, but apparently even a bottle of polish.
Very impressive, IMO
Re: Griot’s Customer Service
I'd like to add that the digital tire gauge I bought from them back in 2007 still works and has its original battery[emoji106][emoji106]
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Re: Griot’s Customer Service
Quote:
Originally Posted by
Klasse Act
I'd like to add that the digital tire gauge I bought from them back in 2007 still works and has its original battery[emoji106][emoji106]
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I should have gotten than one. I have one that I use a handful of times per year. I swear every other time I want to use it the batteries are done and it takes 2 of those coin batteries! Maybe it never really sleeps and just drains them. And I’m using energizer ones, not some cheap HF batteries.
Re: Griot’s Customer Service
Quote:
Originally Posted by
BSoares
I should have gotten than one. I have one that I use a handful of times per year. I swear every other time I want to use it the batteries are done and it takes 2 of those coin batteries! Maybe it never really sleeps and just drains them. And I’m using energizer ones, not some cheap HF batteries.
GG would probably send you new batteries for theirs, Bruno. Lol
Re: Griot’s Customer Service
Good to hear Pauly! Great products and service!