GGROP quit working (moved)

[jayhkr]

Ok, I thought it might be better suited in here rather than in the Ask Mike area. (Moderator will you please delete the other post)

Ok, calling all cars, calling all cars we have a 10-22 in progress. I'm 75% done with my polishing stage and the GG DA just stopped working. It was working great for about 3.5 hours then for about 5 minutes it started to sound like it was loosing power, kind of like a pulsing sound. I unpluged it thinking it was the extension cord. I pluged it directly into the outlet and it won't turn back on now. I've had this for less than 2 weeks and this is its 2nd use. Any help? I would call AG but they will be closing in 10 min.

[Mike Phillips]

Yep... everyone's gone for the day...

Send Dwayne an e-mail or a PM or call him here at 1-800-869-3011 ext. 212


Autogeek always takes care of their customers...

[cobalt9123]

Mine is done for as well. I was told to contact Griot's and not Autogeek, is this correct Mike? I've only used it 4 times..

[DARK HORSE]

Mine is done for as well. I was told to contact Griot's and not Autogeek, is this correct Mike? I've only used it 4 times..

Jordan, call Dwayne and tell him that you want him to take care of it for you...I would ask him to credit you the amount towards a PCxp...

[Mike Phillips]

Mine is done for as well. I was told to contact Griot's and not Autogeek, is this correct Mike? I've only used it 4 times..

Best thing to do is to call Customer Care tomorrow after 9:00am Eastern Time and talk to one of our Customer Care Staff.


1-800-869-3011


Thank you!

[cobalt9123]

Jordan, call Dwayne and tell him that you want him to take care of it for you...I would ask him to credit you the amount towards a PCxp...

You'd suggest the PCxp over the GGROP? I've heard the PC is rock solid but kind of weak..?

[DARK HORSE]

You'd suggest the PCxp over the GGROP? I've heard the PC is rock solid but kind of weak..?

I use a PCxp, it works very well when used with proper technique, and yes it is a very high quality tool (rock solid)...You are correct, it's not as powerful as the GG, but it's definitely not weak, it has plenty enough power to correct paint when used w/ proper technique.

[cobalt9123]

I use a PCxp, it works very well when used with proper technique, and yes it is a very high quality tool (rock solid)...You are correct, it's not as powerful as the GG, but it's definitely not weak, it has plenty enough power to correct paint when used w/ proper technique.

Interesting...thanks for the input. I see that the PCxp is on sale right now for 124.99...and I paid $129.99 for my GG 6" ROP, I wonder if Autogeek would be willing to trade it out for that since it is on sale?

Thanks for the number Mike

[DARK HORSE]

Interesting...thanks for the input. I see that the PCxp is on sale right now for 124.99...and I paid $129.99 for my GG 6" ROP, I wonder if Autogeek would be willing to trade it out for that since it is on sale?

Thanks for the number Mike

Let us know how eveything unfolds...

[itzJoker]

The allen bolt holding the handle on my GG ROP fell off while I was polishing...
I'm starting to have second thoughts on my GG ROP, though I've only used it twice and it's my first DA ever.