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  1. 06-07-2021, 07:53 AM #1
    Gparr
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    Griot’s Customer Service Question

    About 3 weeks ago I was polishing out a buddy’s vehicle. About halfway through my G15 Long Throw began to wobble like an out of balance tire…and then began throwing out large shards of metal. I have sent Griots Customer Service 2 emails now regarding about how to get this fixed…but it has been crickets. Any suggestions from the group here as to my next step? Thanks!
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  2. 06-07-2021, 08:00 AM #2
    bob m
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    Re: Griot’s Customer Service Question

    Yes, skip any emails and give them a call. Calling ALWAYS is more effective than emails. They should be open soon.
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  4. 06-07-2021, 08:13 AM #3
    Bobby B.
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    Re: Griot’s Customer Service Question

    Call Griot's Garage customer service department at (800) 345-5789
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  6. 06-07-2021, 08:27 AM #4
    Gparr
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    Re: Griot’s Customer Service Question

    Thanks…I will get on that!
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  7. 06-07-2021, 12:26 PM #5
    Gparr
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    Re: Griot’s Customer Service Question

    UPDATE

    Collette at Griot’s helped me and it looks like I will be getting a new replacement once they receive the broken one. AWESOME!!!
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