My Griot's Garage Boss G15 is already dead!

[Calendyr]

Well, that is one serious disapointment!

I purchased a Boss 15 less than a year ago, only used it about 6 times and it died on me today. It started speeding up and down, not by much but enough to be noticeable, then after I was done with a pannel, it no longer turned on when I tried to do the next one.

It has for sure less than 20 hours of work time on it, very very surprised after all the great comments I have been reading for years.

Will have to see if the service matches hit's reputation now ;(

[ScottMac27]

Definitely contact their customer service... it's really one of the best in the business.

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[01GreyStangGT]

I've had 2 GG3's die- no problems getting replaced

[dlc95]

You should be in good hands with Griot's.

[DETAILROOKIE]

Did you try changing the brushes with the ones that come with the polisher?

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[Calendyr]

Did you try changing the brushes with the ones that come with the polisher?

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No, but brushes don't degrade that fast. When I brought in my 6 year old Rupes for repair, I asked the technician about the brushes and he says they were like new. And that machine has polished hundreds of cars.

[Coatingsarecrack]

No, but brushes don't degrade that fast. When I brought in my 6 year old Rupes for repair, I asked the technician about the brushes and he says they were like new. And that machine has polished hundreds of cars.

I believe Budget had an issue with his G21 and he change the brushes even though the weren’t worn and it worked again. Might just been loose connection but worth a shot


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[BudgetPlan1]

I believe Budget had an issue with his G21 and he change the brushes even though the weren’t worn and it worked again. Might just been loose connection but worth a shot


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Yep...turns out that the brushes weren't truly bad, just needed to be 'reseated' so I took em out, swapped sides and was good to go.

Regardless, I called Griots and they sent me 2 new sets of brushes for free as backups...

Was weird, one minute happily polishing away, turned off, set down and next time I picked it up dead as dead could be.

Swapped brushes side-to-side musta reseated them, good to go.

Happened with less than 5 vehicles done with machine, very early on in its life.

[PaulMys]

Yep...turns out that the brushes weren't truly bad, just needed to be 'reseated' so I took em out, swapped sides and was good to go.

Regardless, I called Griots and they sent me 2 new sets of brushes for free as backups...

Was weird, one minute happily polishing away, turned off, set down and next time I picked it up dead as dead could be.

Swapped brushes side-to-side musta reseated them, good to go.

Happened with less than 5 vehicles done with machine, very early on in its life.

^^^This^^^

And it is not unique to just polishers/Griot's. I have had to do this exact same thing to numerous drills (DeWalt, Milwaukee etc...) Makita rotary's, and a Bosch jig saw over the years.

[Mike lambert]

I’ve hammered on my 15 for 3 plus years on a daily basis. Changed brushes once!