Dealers car wash

[sourkraut]

I had my new Kia in for its first service, and guess what? They ran it through their car wash and scratched the clearcoat. :-(. So they sent a monkey with a polisher to take care of it, but it didn't help. I took it home and used my da and meguires fit polish compound on it- that didn't help. Does anyone have a suggestion like a glazing compound?

[KneeDragr]

Glaze will just cover it up, the defects will come back when it washes off.

Id suggest a professional paint correction. I doubt the dealer will pay though, since you didnt explicitly tell them not to wash it.

[VISITOR]

do you have any pics? you may have to invest in some different pads and polish/compound in which it may prove to give better results than what you have used thus far...

[pheerix]

I always refer to this video when deciding whether or not to let a dealer "detail" my car:
[ame="www.youtube.com/watch?v=8XzXVbT4lz4"]www.youtube.com/watch?v=8XzXVbT4lz4[/video]

[Setec Astronomy]

I used my da and meguires fit polish compound on it- that didn't help. Does anyone have a suggestion like a glazing compound?

Can you be more specific as to what polish/compound you used? Also what DA and what pad? Do you have experience machine polishing? What color is the vehicle?

[sourkraut]

It's bright silver. I can only see the scratches under incandescent
Lights in my garage. I used meguires sit polishing compound. *SMH*

[Setec Astronomy]

I took used my da and meguires fit polish compound

I used meguires sit polishing compound.

Fit, sit...what? Never heard of it.

Also, as I asked before, what DA, what pad? Have you successfully machine polished before or was this your first try?

[jcaustin87]

I always refer to this video when deciding whether or not to let a dealer "detail" my car:
www.youtube.com/watch?v=8XzXVbT4lz4

What the heck were they using on the interior? And I bet those seats were sloshy for a few days...

[tcope]

Id suggest a professional paint correction. I doubt the dealer will pay though, since you didnt explicitly tell them not to wash it.

Huh? If they smashed into the wall I guess the OP did not tell them not to do that either so they are not at fault for damaging the car. Or perhaps paint damage is free with every car wash so they don't need to pay for the damage.

The dealer owes to return the vehicle back in the same condition. If they damaged the paint, they owe for it. If anything, the OP did not ask for a car wash so they should not have washed it.

[TTQ B4U]

What the heck were they using on the interior? And I bet those seats were sloshy for a few days...

At first I was like, okay, this is legit....

Then I was like, I'm being punked and this is a spoof...

Now I'm sitting here wondering if that commercial is for real ?