Flex 3401 Died Today - Need Help

[TMD]

Was polishing out a TL this morning and my Flex began going in and out, losing power intermittently. She would come back on for a panel and then go out again until she finally stayed out.

I had a similar problem before which Powerhouse took care of under the warranty, but they had my Flex for two months. Being without the Flex for even a couple days isn't worth the money and time lost, which is leading me to believe buying a new one might be the answer. Although an expensive one.

Does anyone know of a person or company that has quick turnaround times with these tools? We have tool repair shops in Knoxville but they are without reference, and I'd just assume avoid having my Flex at a shop for a few days and receive an ambitious bill that would have paid for a new one.

Any help here would be appreciated!

[Phinox]

was there any kind of smell coming from it. Because what you are describing could be the brushes for the motor being worn out.

[TMD]

No smell. Seems like the cord connection came loose inside the housing, I'm currently staring at it wondering if I should just take that apart and see if it's something obvious, but the can of worms that could be opened by doing that....

[BobbyG]

It definitely sounds line a conductivity issue especially if the polisher is relatively new. If it's still under warranty return it for service.

• Check the cord to ensure there is no damage that might be causing an issue.
• Separate the case and check the connections where the cord connects to the terminals
• Check to ensure the brushes and springs are in order.

[master detailer]

was there any kind of smell coming from it. Because what you are describing could be the brushes for the motor being worn out.

its the brushes for sure or cord

[master detailer]

No smell. Seems like the cord connection came loose inside the housing, I'm currently staring at it wondering if I should just take that apart and see if it's something obvious, but the can of worms that could be opened by doing that....

well if you need to finsh the job take it apart. its a easy fix you can do it lol

[Flash Gordon]

TN Armature

[TMD]

Thanks for the link Flash! Have you had any experience with them?

[Flash Gordon]

Thanks for the link Flash! Have you had any experience with them?

No, I use Dave's Armature here for all my electrical rebuilds

A place like this does this day in, day out, so I'm sure they'll be able to hook you up

You may even land a customer

[TMD]

Thank you Flash.