autogeekonline car wax, car care and auto detailing forum Autogeek on TV
car wax, car care and auto detailing forumAutogeekonline autogeekonline car wax, car care and auto detailing forum HomeForumBlogAutogeek.net StoreDetailing Classes with Mike PhillipsGalleryDetailing How To's
 

» Detailing Classes

New Dates Available for the Autogeek Roadshow!
Page 1 of 3 123 LastLast
Results 1 to 10 of 30
  1. #1
    Senior Member david b's Avatar
    Join Date
    Jan 2015
    Posts
    344
    Post Thanks / Like

    Flex 3401 stopped working

    The Beast stopped working for me while detailing an F250 this week. Not sure what the issue is? Plug it in and nothing. Does that mean the trigger is bad? Bought it from AG two years ago. It should last longer than that I would think.

    David

  2. #2
    Senior Member Kamakaz1961's Avatar
    Join Date
    Aug 2013
    Location
    Tustin, CA
    Posts
    4,115
    Post Thanks / Like

    Re: Flex 3401 stopped working

    I dropped mine several times to the point the trigger went bad. You might want to check the extension cord you are using too. It could be brushes that went bad but very doubtful on that one. The Flex is very easy to repair. I would see about ordering the parts and fixing it yourself. HOWEVER, it could be many factors I DO NOT KNOW. But in my case, the trigger just died on me while I was doing a detail. Luckily, I had my back up PC7424XP. It took a while longer to do the job but finished.

    I know if you search the forum there is a place that supplies Flex parts. It will be around $80 - $90 ish. Please let us know what you did to fix it so us Flex Dudes can learn in the future. My experience was the trigger. FWIW I have noticed the majority of the time it's 2 things that kill the Flex, the extension cord connection or the trigger. BOTH are easy to fix!
    CJ
    2013 Mustang GT w/Track Pack 6-Speed Manual
    Save the Manual!

  3. #3
    Senior Member david b's Avatar
    Join Date
    Jan 2015
    Posts
    344
    Post Thanks / Like

    Re: Flex 3401 stopped working

    Quote Originally Posted by Kamakaz1961 View Post
    I dropped mine several times to the point the trigger went bad. You might want to check the extension cord you are using too. It could be brushes that went bad but very doubtful on that one. The Flex is very easy to repair. I would see about ordering the parts and fixing it yourself. HOWEVER, it could be many factors I DO NOT KNOW. But in my case, the trigger just died on me while I was doing a detail. Luckily, I had my back up PC7424XP. It took a while longer to do the job but finished.

    I know if you search the forum there is a place that supplies Flex parts. It will be around $80 - $90 ish. Please let us know what you did to fix it so us Flex Dudes can learn in the future. My experience was the trigger. FWIW I have noticed the majority of the time it's 2 things that kill the Flex, the extension cord connection or the trigger. BOTH are easy to fix!
    Thanks for that information. I took it to an authorized Dewalt and Milwaukee tools service center and they're going to diagnose the issue. Hate to drop another $400+ on a new one. By the way, I also needed my 7424xp to finish the detail. Thankfully, I only had two panels left.

    David

  4. #4
    Senior Member Kamakaz1961's Avatar
    Join Date
    Aug 2013
    Location
    Tustin, CA
    Posts
    4,115
    Post Thanks / Like

    Re: Flex 3401 stopped working

    It should not cost $400 My guess $130 - $150 MAX. The part I believe will be around $90 ish
    CJ
    2013 Mustang GT w/Track Pack 6-Speed Manual
    Save the Manual!

  5. #5
    Senior Member Route246's Avatar
    Join Date
    Mar 2017
    Location
    NorCal - San Mateo County
    Posts
    990
    Post Thanks / Like

    Re: Flex 3401 stopped working

    Quote Originally Posted by Kamakaz1961 View Post
    It should not cost $400 My guess $130 - $150 MAX. The part I believe will be around $90 ish
    He was talking about a new one for the $400, I think.

  6. #6
    Senior Member rlmccarty2000's Avatar
    Join Date
    Dec 2013
    Location
    Fitzgerald, GA
    Posts
    1,909
    Post Thanks / Like

    Re: Flex 3401 stopped working

    Does Flex have an authorized repair center like Rupes? Just for general information.

  7. #7
    Senior Member VISITOR's Avatar
    Join Date
    May 2007
    Posts
    8,806
    Post Thanks / Like

    Re: Flex 3401 stopped working

    Quote Originally Posted by rlmccarty2000 View Post
    Does Flex have an authorized repair center like Rupes? Just for general information.
    powerhouse distributing in omaha, NE. they have been there from the very start when the 3401 was released over 10+ years ago...

    " We are the Master Parts Distributor for Flex North America and provide warranty service on all Flex power tools" ...

  8. Thanks rlmccarty2000 thanked for this post
    Likes KBsToy liked this post
  9. #8
    Senior Member osiapstndp's Avatar
    Join Date
    Apr 2016
    Location
    Allen, TX
    Posts
    325
    Post Thanks / Like

    Re: Flex 3401 stopped working

    Have you checked the brushes? My Griot's G15 had to have its brushes replaced after about six months of use in 2016. The Flex part number is 331880 and you can find it, as well as a how-to guide, on a couple different websites.

  10. #9
    Senior Member david b's Avatar
    Join Date
    Jan 2015
    Posts
    344
    Post Thanks / Like

    Re: Flex 3401 stopped working

    Update - got my Flex 3401 back from a local hardware store - an authorized Dewalt/Milwaukee Tools service center. They were unaware of the Flex brand of tools but were willing to fix it for me. The trigger went bad on it after two years of use. I've buffed out more than 100 vehicles/RVs/horse trailers/motorcycles/boats during that time.

    They ordered the part and did the repair. Total bill - wait for it - $60 bucks is all. I thought that was outstanding. So glad to have "The Beast" back with me. May kick the wife to the couch tonight so I can sleep with my "true love"

    David
    Dave's Detailing

  11. Likes Dr Oldz, VISITOR, Diner, SWETM, PaulMys liked this post
  12. #10
    Senior Member Dr Oldz's Avatar
    Join Date
    Aug 2010
    Location
    NE PA
    Posts
    3,867
    Post Thanks / Like

    Re: Flex 3401 stopped working

    Glad you got it back. I would say $60 is very reasonable.
    Jim

Page 1 of 3 123 LastLast

Similar Threads

  1. Replies: 15
    Last Post: 04-09-2017, 02:50 PM
  2. Flex 3401 intermittently working
    By Ted Y in forum Flex Polishers
    Replies: 9
    Last Post: 07-12-2015, 08:04 PM
  3. Flex 3401 Stopped Working - Brushes?
    By grambow in forum Flex Polishers
    Replies: 1
    Last Post: 03-06-2015, 11:38 PM
  4. Test Spot vs Working Area - Using a Flex 3401
    By bwatereagleman in forum Ask Mike Phillips your detailing questions!
    Replies: 13
    Last Post: 06-09-2014, 03:49 PM
  5. HELP urgent! Flex 3401 stop working
    By fabz in forum Flex Polishers
    Replies: 22
    Last Post: 12-21-2011, 12:42 AM

Members who have read this thread: 72

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

» September 2019

S M T W T F S
1 2 3 4 5 6 7
8 9 10 11 12 13 14
15 16 17 18 19 20 21
22 23 24 25 26 27 28
29 30 12345