XC 3401 VRG Backing plate rubbing on ring gear

[WaxMaster1]

added pics

Looks perfectly seated. Hmmmmmm.

[Alekss]

That's what I thought as well, it is seated correctly, and was like that when I removed it. I always ensure the plate is seated correctly before polishing.
This polishes has been used a few times now (a few cars) and I did use a 6" backing plate with it as well.
The main reason I never used any oil on the felt ring is simply because flex did not specify it, or at least I did not see that in the manual.
Anyway, I will investigate this further and report back.
Thanks for all your help.

[fightnews]

If you order a new plate it won't have the metal washer in the middle. The new ones are all plastic and IMO not as good

[Toolhead]

If it was seated correctly and im not doubting it was ..co tact your merchant for guidance on warranty...

Ive glanced at a few other posts where folks have had flex backing plate issues ...

You will proba ly have to send your unit in for assessment...

Gl and keep us posted

[Jester7677]

I had this issue with the larger backing plate. I didn't lubricate the felt and this happened, got way worse than this. I was also putting quite a bit of pressure and I don't thing it was flat enough.

Called flex and they sent (or I bought) a new felt ring and backing plate. Lubricated this time and haven't had the issue since.