I'm done with Autogeek.

**Rsurfer** · 03-12-2016, 03:17 PM

Originally Posted by jamesalanb

Personally and professionally, I wouldn't air the 'omitted details' even thought they are quite relevant in this case. In the end, that usually won't do anything for the customer you've just apologized and extended a generous offer to.

(I know it will be viewed "to save face" to the rest of us, but that is clearly not an defense that AG has to take, with the support and thanks we pour on them daily)

Well said..and I still believe that AG has the best customer service period.

**Nick McKees37** · 03-12-2016, 03:37 PM

Everyone that wanted to add their 2 cents has done so by now, except the original poster who has not logged on since this thread was created on the 10th.

His concerns were addressed prior to this thread even being created, and an apology was submitted by myself on behalf of Autogeek for the mishap with his order.

It's time to shut this one down.