Meguiar's Bottles from Autogeek

[PPLd]

I purchased 2 Meguiar's Detailer line bottles in my last order (3 weeks ago. It took over 2 weeks to handle my order from Paypal...).
Last Touch bottle and Hyper Dressing bottle.
I added a sprayer for 1st and no sprayer for 2nd.

When I received my package yesterday, I opened it and is a bit disappointed:
- First, Autogeek really mean "bottle" only. They do not come with a lid/cover/cap. I cannot store any product in the "cap-less" bottles (which is my original purpose of buying those bottles).
- Second, the sprayer is too short. It cant reach the bottom of bottle (about half inch away...). There is a gap between the bottle and sprayer's screw mount also. It appears that those sprayers are not originally designed for use on the Meguiar's bottles. Sprayers do not look the same as what I had before (from XXX).

I know the bottles are just a few dollars, but...
If you are going to buy Meguiar's bottles, I recommend buying from XXX instead.

[dougaross]

Call Customer Service - they are very good. I am sure they will try to make things right.

[PPLd]

How do I contact Customers Service?
Is there email for them?
(I am International Customer)

[dougaross]

How do I contact Customers Service?
Is there email for them?
(I am International Customer)

Contact Info from AG website:
Email us or call us toll free at 1-800-869-3011 from 10 am-6 pm EST, Monday-Friday, and 10 am – 4 pm on Saturday. Canadian residents call 1-866-889-0695. International customers call 1-772-286-2701. Se habla espanol!

[Flash Gordon]

They didn't include the caps??? Man, you really do have a valid complaint

Good Luck

[PPLd]

OK Thanks for the info.
I am afraid it is not cost effective for me to mail a plastic bottle of USD$2 back to USA and ask for refund/exchange.

I am actually placing another order for some accessories...
Maybe they can try to include the small caps or possibly a new sprayer in my package?
I guess I have to make an IDD to PBMA at 1am (I am GMT+8) LOL...

I will come back and post an update on this...

[dougaross]

OK Thanks for the info.
I am afraid it is not cost effective for me to mail a plastic bottle of USD$2 back to USA and ask for refund/exchange.

I am actually placing another order for some accessories...
Maybe they can try to include the small caps or possibly a new sprayer in my package?
I guess I have to make an IDD to PBMA at 1am (I am GMT+8) LOL...

I will come back and post an update on this...

In your next order put something in the comment box regarding your problem

[Jason]

This is how the bottle come from the factory. Thats why we recomend getting sprayers with them. All store sell them the same way. some may show pictures on the images but the pictures are misleading as the copy states-
Product Info: *Empty bottle only. Does not include trigger sprayer

We do offer sprayers with the 6 pack-
Meguiar's Detailing Spray Bottles 6 Pack- Your Choice!

[slimnib]

This is how the bottle come from the factory. Thats why we recomend getting sprayers with them. All store sell them the same way. some may show pictures on the images but the pictures are misleading as the copy states-
Product Info: *Empty bottle only. Does not include trigger sprayer

We do offer sprayers with the 6 pack-
Meguiar's Detailing Spray Bottles 6 Pack- Your Choice!

. I can understand not including a spayer as part of a bottle purchase. But no cap. Give us a break.

[Jason]

. I can understand not including a spayer as part of a bottle purchase. But no cap. Give us a break.

Thats how the bottles are packaged, but I will put in a request.