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  1. #1
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    Contacting Autogeek Store

    Has anyone successfully been able to contact the store via the "email" option?

    I am unable to get any responses...

  2. #2
    Super Member Bill D's Avatar
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    Re: Contacting Autogeek Store

    Might get their attention with a phone call.
    Treat it like it's the only one in the world.

  3. #3
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    Re: Contacting Autogeek Store

    Quote Originally Posted by Bill D View Post
    Might get their attention with a phone call.
    Unfortunately, I have voice issues from years of shouting for a living. I prefer to limit my phone time.

  4. #4
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    Re: Contacting Autogeek Store

    I haven’t had an issue in the past, normally take a day for them to see it or overnight.

    Jay


    Sent from my iPhone using AGOnline

  5. #5
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    Re: Contacting Autogeek Store

    Zero response via the email option. I went ahead and called, and unfortunately, a lot of details fell through the cracks, as they usually do when people don't have time to sit down and think about what is being said.

  6. #6
    Administrator Meghan's Avatar
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    Re: Contacting Autogeek Store

    Quote Originally Posted by pgeorgan View Post
    Has anyone successfully been able to contact the store via the "email" option?

    I am unable to get any responses...
    Can you private message me your name and/or email, we have a ticketing system for our emails so none "fall through the cracks" so I would like to look into this for you.
    Most all of our emails are answered before lunch time each day so this is not how we like to see our customers taken care of, sorry for the trouble.
    If you are needing assistance please contact me via email or call.
    Email: Meghan@PalmBeachMotoring.net
    Phone: 800-869-3011 ext 1207

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  8. #7
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    Re: Contacting Autogeek Store

    Quote Originally Posted by Meghan View Post
    Can you private message me your name and/or email, we have a ticketing system for our emails so none "fall through the cracks" so I would like to look into this for you.
    Most all of our emails are answered before lunch time each day so this is not how we like to see our customers taken care of, sorry for the trouble.
    I sent two over the last couple weeks. Just look for two that have received no response.

    Doesn't really matter, at this point. I got the issue resolved via the manufacturer.

    P.S. - did you try the email linked to my forum account?

  9. #8
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    Re: Contacting Autogeek Store

    Still haven't heard from you, Meghan...

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