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Thread: Damage reported

  1. #1
    Super Member PA DETAILER's Avatar
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    Unhappy Damage reported

    Wondered why my package did not arrive yesterday? Got back on UPS tracking this morning, and sadly UPS reported damage and returned it to AG. First for me, but things happen. Not a big deal. I E-mailed AG about the issue and gave them a heads up. I am sure they will re-send new items.
    2018 Colorado ZR2

  2. #2
    Super Member Bill D's Avatar
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    Re: Damage reported

    Were big gallon items in your order?
    Treat it like it's the only one in the world.

  3. #3
    Super Member PA DETAILER's Avatar
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    Re: Damage reported

    Oddly no. Just a bottle of the WET WAX and 3 Pluffel drying towels.
    2018 Colorado ZR2

  4. #4
    Super Member Bill D's Avatar
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    Re: Damage reported

    Hmmm. That’s strange it got damaged then. AG will surely make it right.
    Treat it like it's the only one in the world.

  5. #5
    Super Member PA DETAILER's Avatar
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    Re: Damage reported

    WOW. That was quick. Looks like a got a E-mail from Jason and items were re-shipped.
    2018 Colorado ZR2

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  7. #6
    Super Member Bill D's Avatar
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    Re: Damage reported

    Yet more proof how good AG is!
    Treat it like it's the only one in the world.

  8. #7
    Super Moderator Meghan's Avatar
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    Re: Damage reported

    Sorry for the trouble!

  9. Likes Coatingsarecrack liked this post
  10. #8
    Super Member PA DETAILER's Avatar
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    Re: Damage reported

    As always, AG is above the curve. THANK YOU for the quick action taken.
    2018 Colorado ZR2

  11. #9
    Super Member PA DETAILER's Avatar
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    Re: Damage reported

    Items just arrived in pristine condition. Quick turnaround!

    2018 Colorado ZR2

  12. #10
    Super Member PaulMys's Avatar
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    Re: Damage reported

    Had the same crappy UPS experience today.

    A bottle of Griot's 3-1, and some BOSS pads. SMH
    It is no coincidence that man's best friend cannot talk.

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