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  1. #1
    Regular Member HAMBO's Avatar
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    Thumbs up Truly the best customer care - thanks AG!

    Another compliment to the AG customer care team. The shipping room in my office building seemed to have lost my order when it arrived (they claimed to have given it back to UPS, who denied that). I called AutoGeek to explain, and they shipped me a whole new replacement order for free. I told them I’d happily pay for it, since it was anyone’s fault BUT AG’s, but they said they’d cover it.

    Rare to find places you can buy from where you KNOW they will take care of you. AG is one of those few greats. Thanks a lot!

    HAMBO

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    Super Member PaulMys's Avatar
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    Re: Truly the best customer care - thanks AG!

    Quote Originally Posted by HAMBO View Post
    Another compliment to the AG customer care team. The shipping room in my office building seemed to have lost my order when it arrived (they claimed to have given it back to UPS, who denied that). I called AutoGeek to explain, and they shipped me a whole new replacement order for free. I told them I’d happily pay for it, since it was anyone’s fault BUT AG’s, but they said they’d cover it.

    Rare to find places you can buy from where you KNOW they will take care of you. AG is one of those few greats. Thanks a lot!

    HAMBO
    Great to hear.

    I have had nothing but excellent customer service from AG. Any company that gives me such a good experience will continue to have a life-long customer.
    It is no coincidence that man's best friend cannot talk.

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