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  1. #1
    Junior Member
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    Aug 2019
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    Orders sent/purchased with missing items - Have you experienced the Same?

    Threeorders in a row now I had to contact customer service for items not shipped butpurchased.
    Anyoneelse experience this of late?

  2. #2
    Senior Member
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    Apr 2019
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    Houston, Texas
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    Re: Orders sent/purchased with missing items - Have you experienced the Same?

    No sir....they've been spot on. Awesome customer experience. I have another shipment that should arrive later this week.


    Sent from my iPad using Autogeekonline mobile app

  3. #3
    Senior Member rangerbay's Avatar
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    Jun 2017
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    Enterprise, Al.
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    Re: Orders sent/purchased with missing items - Have you experienced the Same?

    I have never had any issues with AG. I did receive a gallon of Hydro Blue that had leaked from a crack in the neck of the jug, and AG replaced it immediately.

    Bill

  4. #4
    Senior Member Rrthomas78's Avatar
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    Dec 2017
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    Re: Orders sent/purchased with missing items - Have you experienced the Same?

    The only time I had to contact them was when I checked my tracking and FedEx says the package was damaged/leaking and returned to sender...100% not a/g's fault but when I let them know they had another sent out the same day

    Sent from my SM-A205U using Autogeekonline mobile app

  5. #5
    Senior Member
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    Dec 2018
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    Re: Orders sent/purchased with missing items - Have you experienced the Same?

    I had a issue with about 20-25%. Called AG and the refunded total amount! Awesome CS and all orders spot on.


    Sent from my iPhone using Tapatalk

  6. #6
    Senior Member BSoares's Avatar
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    Mar 2017
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    Exton, PA
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    Re: Orders sent/purchased with missing items - Have you experienced the Same?

    Only once it happened to me. It was a free item (mouse pad) that was in my order, showed on the paper that comes in the packaging, yet it was missing. I didn't complain since it was a freebie and I felt it would be weird to complain about that.
    Bruno Soares


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