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  1. #1
    Newbie Member
    Join Date
    Feb 2018
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    Question about my order?

    Customer service never answer emails. I have sold my Rupes LHR15 mk2 because I preordered the new cordeless Flex dualaction, and was thinking it was sent soon as thye now are in shops in Europe and you charged my card the same day I ordered it. I have seen it was pending in my account, but now I see that it is backordered, when do I get my polisher that you charged me for several weeks ago ?

  2. #2
    Mike Phillips
    Guest

    Re: Question about my order?

    Quote Originally Posted by jebmotorsport View Post

    Customer service never answer emails.

    I'm pretty sure our customer care department answers all their e-mails.

    I will forward the link to this thread to the person in charge of customer care along with your e-mail address and they will look into your situation.



  3. #3
    Newbie Member
    Join Date
    Feb 2018
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    Re: Question about my order?

    No need for this now after all these months. Got the machine very long time ago that I had questions about.

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