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  1. #1
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    Just a heads up - Shipping

    Received the bottle of WG exterior trim sealant yesterday and the cap wasn't fully tight. Some of it leaked onto the packaging
    Just a heads up - Shipping-20160421_180530_zpsgms0wdmu-jpg
    I'm not looking for any compensation, just wanted to give you guys a heads up. Perhaps the packer could verify the cap is fully closed before packing?

    Thanks,
    Paul
    Attached Thumbnails Attached Thumbnails Just a heads up - Shipping-20160421_180530-jpg  
    Paul - 2010 Malibu

  2. #2
    Super Member custmsprty's Avatar
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    Re: Just a heads up - Shipping

    Contact customer service, they'll send you a new one. They usually do secure the caps with some tape, they must have let this one slip through.
    2013 Genesis Coupe 3.8 Track Edition
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  3. #3
    Super Member Calendyr's Avatar
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    Re: Just a heads up - Shipping

    Yes happened to me once, half the bottle of Meguiars #7 glaze ended up inside the box, it was quite a mess. Autogeek credited the whole bottle. In my case the cap was secured by tape, the bottle broke during transport. They must have tossed that box pretty hard because it was well packaged.

  4. #4
    McKee's 37 Product Support
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    Re: Just a heads up - Shipping

    Quote Originally Posted by thesilverone View Post
    Received the bottle of WG exterior trim sealant yesterday and the cap wasn't fully tight. Some of it leaked onto the packaging
    Just a heads up - Shipping-20160421_180530_zpsgms0wdmu-jpg
    I'm not looking for any compensation, just wanted to give you guys a heads up. Perhaps the packer could verify the cap is fully closed before packing?

    Thanks,
    Paul
    Thanks for the heads up Paul. Did you contact customer service with your order number? If not please send me a PM and I'll send out another bottle your way.

  5. #5
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    Re: Just a heads up - Shipping

    This bottle didn't have tape on the cap.

    Nick, I'll contact customer service now and PM you as well. Thanks everyone!
    Paul - 2010 Malibu

  6. #6
    Super Member parttimer's Avatar
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    Re: Just a heads up - Shipping

    I find the megs bottles to be super brittle in chilly temps. And that is odd it was not taped as all the bottles I have ever gotten have been taped. SLACKERS

  7. #7
    In time out
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    Re: Just a heads up - Shipping

    Quote Originally Posted by parttimer View Post
    I find the megs bottles to be super brittle in chilly temps. And that is odd it was not taped as all the bottles I have ever gotten have been taped. SLACKERS
    Had an Ultimate Compound bottle crack on me, Ultimate Polish with a faulty cap that would just turn and not lock, both leaked.

  8. #8
    Super Member dlc95's Avatar
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    Re: Just a heads up - Shipping

    Quote Originally Posted by custmsprty View Post
    Contact customer service, they'll send you a new one. They usually do secure the caps with some tape, they must have let this one slip through.
    My M40 gallon showed up taped.

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