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Thread: COVID-19 Update

  1. #11
    Administrator Meghan's Avatar
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    Re: COVID-19 Update

    Quote Originally Posted by pro 4x View Post
    People are a #1 resource. Everything else follows. Glad to see you have a excellent plan in place.
    Happy to report all is running very smooth with such a large adjustment you expect some issues but our staff has been handling it with grace!
    We did cheat and do a trial run before we moved everyone to iron our any kinks, as a company one thing we do a lot of is - PREPARING!
    With the hurricanes in Florida we have been a company that works on "plans" and if you have a plan in place chance of success goes up!
    I will speak for the company when I say THANK YOU for everyone for your loyal support and hanging in with us during this difficult time.
    Keep safe and healthy and if you need anything you know how to reach me!
    If you are needing assistance please contact me via email or call.
    Email: Meghan@PalmBeachMotoring.net
    Phone: 800-869-3011 ext 1207

  2. Likes PaulMys liked this post
  3. #12
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    Re: COVID-19 Update

    Iím glad that Autogeek has the care and respect for their employees like they do. I give all my Business to them. To all the employees thank you!

  4. #13
    Administrator Meghan's Avatar
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    Re: COVID-19 Update

    Quote Originally Posted by Dano shine View Post
    I’m glad that Autogeek has the care and respect for their employees like they do. I give all my Business to them. To all the employees thank you!
    Appreciate your support, we will continue to operate this way as long as it is safe for our employees.
    If you are needing assistance please contact me via email or call.
    Email: Meghan@PalmBeachMotoring.net
    Phone: 800-869-3011 ext 1207

  5. #14
    Member mdbenge's Avatar
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    Re: COVID-19 Update

    Great to hear you are taking care of the employees at AG, although it's no surprise because that is reflected in how well they treat us! I'm continuing to support the AG family in spirit and my hard earned dollars too. Of course the 50% off sale of some of my favorite products brought me back in even after an order on the 16th .

  6. #15
    Administrator Meghan's Avatar
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    Re: COVID-19 Update

    April 1st UPDATE

    Please note: Due to the current COVID-19 pandemic and in observance of social distancing, our warehouse and offices are not running with full staff. We are experiencing delays of 48-72 hours from order processing to shipment. We thank you in advance for your patience and understanding during this time. If you have an order that absolutely must ship as soon as possible, please send your order number to Meghan@palmbeachmotoring.net and we will get it out for you as soon as possible. Please let us know if you have any questions!
    Over our 20 years in business we have truly appreciated your loyalty and support, we hope that all of you are staying safe and healthy!
    If you are needing assistance please contact me via email or call.
    Email: Meghan@PalmBeachMotoring.net
    Phone: 800-869-3011 ext 1207

  7. Thanks Thomkirby, mbkite, PaulMys, Coatingsarecrack, BillE and 1 others thanked for this post
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  8. #16
    Senior Member Dr Oldz's Avatar
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    Re: COVID-19 Update

    Stay safe all.
    Jim

  9. #17
    Senior Member PaulMys's Avatar
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    Re: COVID-19 Update

    Quote Originally Posted by Meghan View Post
    April 1st UPDATE

    Please note: Due to the current COVID-19 pandemic and in observance of social distancing, our warehouse and offices are not running with full staff. We are experiencing delays of 48-72 hours from order processing to shipment. We thank you in advance for your patience and understanding during this time. If you have an order that absolutely must ship as soon as possible, please send your order number to Meghan@palmbeachmotoring.net and we will get it out for you as soon as possible. Please let us know if you have any questions!
    Over our 20 years in business we have truly appreciated your loyalty and support, we hope that all of you are staying safe and healthy!
    Thank you for the post, Meghan.

    As a customer though, allow me put my own spin on it:

    AG is experiencing the same hardships as the rest of the country.

    If you have a problem with delayed shipping, please get your head screwed on straight and think of OTHERS instead of yourself.

    Life has changed, and if you can't get your favorite wax, QD, or leather cleaner as quick as you used to be able to before this crisis, TOUGH.

    Safety of employees comes first, not the timely shipping of microfiber towels.

    Just my take.......
    It is no coincidence that man's best friend cannot talk.

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  11. #18
    Senior Member Bill D's Avatar
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    Re: COVID-19 Update

    Bravo!

    Agreed even though due to current times Iím in no position to place any orders.
    Treat it like it's the only one in the world.

  12. #19
    Senior Member Coatingsarecrack's Avatar
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    Re: COVID-19 Update

    Quote Originally Posted by PaulMys View Post
    Thank you for the post, Meghan.

    As a customer though, allow me put my own spin on it:

    AG is experiencing the same hardships as the rest of the country.

    If you have a problem with delayed shipping, please get your head screwed on straight and think of OTHERS instead of yourself.

    Life has changed, and if you can't get your favorite wax, QD, or leather cleaner as quick as you used to be able to before this crisis, TOUGH.

    Safety of employees comes first, not the timely shipping of microfiber towels.

    Just my take.......
    I get their may be a one off of someone who does this for work and the job is time sensitive but as for most of us.... well what Paul said....


    Sent from my iPhone using Tapatalk

  13. #20
    Administrator Meghan's Avatar
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    Re: COVID-19 Update

    Quote Originally Posted by PaulMys View Post
    Thank you for the post, Meghan.

    As a customer though, allow me put my own spin on it:

    AG is experiencing the same hardships as the rest of the country.

    If you have a problem with delayed shipping, please get your head screwed on straight and think of OTHERS instead of yourself.

    Life has changed, and if you can't get your favorite wax, QD, or leather cleaner as quick as you used to be able to before this crisis, TOUGH.

    Safety of employees comes first, not the timely shipping of microfiber towels.

    Just my take.......
    One would think that would be everyone's top priority but we have gotten some grief and it is not from Professional Detailers.
    I have always said - we sell car wax not insulin, we are not saving lives, just shining up some cars!
    Are employees safety and health will ALWAYS come first and we will not bend on that. I appreciate all of your support, we will all get through this together!
    If you are needing assistance please contact me via email or call.
    Email: Meghan@PalmBeachMotoring.net
    Phone: 800-869-3011 ext 1207

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