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  1. #1
    Regular Member Chase.Detailing's Avatar
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    At what point are we doing too much?

    When at a customer's home, do you all roll up the hose neatly after you use it? Does it depend on how you found it? If you found it in a pile, will you leave it in a pile after finishing, or roll it up? I guess it also depends on the type of job, if you find yourself under bidding the job you may act a bit differently?

    Same with extension cords....

    Also, What if the customer is taking the trash to the top of the driveway or carrying a bag of leaves...do we help them or continue working on the task at hand and what we are being PAID to do?

    Curious how other AG folks approach these situations...
    Owner @ Personal Touch Auto Detailing
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  2. #2
    Super Member hoyt66's Avatar
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    Re: At what point are we doing too much?

    Always leave things you borrow in better condition than you received them. Cords or hoses
    Prob should
    Have your own
    Don't help with their chores. You're there to do a detailing job only.
    2012 Dodge Challenger RT Classic Bright Silver
    2018 Ford F150 Xlt Sport 4X4 Magnetic Grey

  3. #3
    Super Member custmsprty's Avatar
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    Re: At what point are we doing too much?

    Quote Originally Posted by hoyt66 View Post
    Always leave things you borrow in better condition than you received them. Cords or hoses
    Prob should
    Have your own
    Don't help with their chores. You're there to do a detailing job only.
    Well said.
    2013 Genesis Coupe 3.8 Track Edition
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  4. #4
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    Re: At what point are we doing too much?

    i'd never let a lady walk passed me lugging something heavy, just sayin'.

  5. #5
    Super Member FUNX650's Avatar
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    Re: At what point are we doing too much?

    Quote Originally Posted by Nomadsto View Post
    i'd never let a lady walk passed me lugging something heavy, just sayin'.
    What if her Husband knows that what she's lugging
    does not exceed her strength limitations?


    Bob
    "Be wary of the man who urges an action in which he himself incurs no risk."
    ~Joaquin de Setanti

  6. #6
    Super Member mwoolfso's Avatar
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    Re: At what point are we doing too much?

    For a bag of leaves FunX? In general the bias should be to help unless other factors dictate otherwise.

  7. #7
    Super Member Real Riders's Avatar
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    Re: At what point are we doing too much?

    Have you ever worked for a car dealer and he pulls you off the job to help him pick up a car that he purchased but does not offer to pay you?

  8. #8
    Regular Member SSTG's Avatar
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    Re: At what point are we doing too much?

    I ALWAYS try to go above and beyond what I am expected to do.

    If that means helping someone carry groceries in from the garage while I am in it Detailing...so be it.

  9. #9
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    Re: At what point are we doing too much?

    Quote Originally Posted by Chase.Detailing View Post
    When at a customer's home, do you all roll up the hose neatly after you use it? Does it depend on how you found it? If you found it in a pile, will you leave it in a pile after finishing, or roll it up? I guess it also depends on the type of job, if you find yourself under bidding the job you may act a bit differently?

    Same with extension cords....

    Also, What if the customer is taking the trash to the top of the driveway or carrying a bag of leaves...do we help them or continue working on the task at hand and what we are being PAID to do?

    Curious how other AG folks approach these situations...
    As far as hoses, cords etc. if I'm using the customers tools I always clean them up and roll them up. I bring all my own equipment so 99% of the time I don't have that issue. As far as helping a customer with chores, it depends on the circumstances but I usually will not help. I was hired to do a job, I'm getting paid to do a job that's usually expected to be done in a certain time frame. If I stop what I'm doing everytime my client needs help with something I'm taking away from doing the job I was hired to do. - I'm not a complete jerk though. If I see the client struggling to carry something or lift something I'll usually help. But anything else that's time consuming I won't.

    Just my .02
    Retired Marine - Full time Detailer.

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  10. #10
    Super Member FUNX650's Avatar
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    Re: At what point are we doing too much?

    Quote Originally Posted by mwoolfso View Post
    For a bag of leaves FunX? In general the bias should be to help unless other factors dictate otherwise.
    Other factors? How about:
    That's all I'd need is to have someone...even if it is a person of the female persuasion...going 'round stirring-up a bunch of leaf-debris, so it can wind up
    settling down on the vehicle I'm detailing!!

    Bob
    "Be wary of the man who urges an action in which he himself incurs no risk."
    ~Joaquin de Setanti

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