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Regular Member
At what point are we doing too much?
When at a customer's home, do you all roll up the hose neatly after you use it? Does it depend on how you found it? If you found it in a pile, will you leave it in a pile after finishing, or roll it up? I guess it also depends on the type of job, if you find yourself under bidding the job you may act a bit differently?
Same with extension cords....
Also, What if the customer is taking the trash to the top of the driveway or carrying a bag of leaves...do we help them or continue working on the task at hand and what we are being PAID to do?
Curious how other AG folks approach these situations...
Owner @ Personal Touch Auto Detailing
Facebook: Personal Touch Auto Detailing
Instagram: @personaltouchautodetailingva
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Super Member
Re: At what point are we doing too much?
Always leave things you borrow in better condition than you received them. Cords or hoses
Prob should
Have your own
Don't help with their chores. You're there to do a detailing job only.
2012 Dodge Challenger RT Classic Bright Silver
2018 Ford F150 Xlt Sport 4X4 Magnetic Grey
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Super Member
Re: At what point are we doing too much?
Originally Posted by hoyt66
Always leave things you borrow in better condition than you received them. Cords or hoses
Prob should
Have your own
Don't help with their chores. You're there to do a detailing job only.
Well said.
2013 Genesis Coupe 3.8 Track Edition
2015 Hyundai Sonata Limited, 2016 Pearl White Nissan Altima SR
2019 Nissan Rogue SL
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Re: At what point are we doing too much?
i'd never let a lady walk passed me lugging something heavy, just sayin'.
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Super Member
Re: At what point are we doing too much?
Originally Posted by Nomadsto
i'd never let a lady walk passed me lugging something heavy, just sayin'.
What if her Husband knows that what she's lugging
does not exceed her strength limitations?
Bob
"Be wary of the man who urges an action in which he himself incurs no risk."
~Joaquin de Setanti
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Super Member
Re: At what point are we doing too much?
For a bag of leaves FunX? In general the bias should be to help unless other factors dictate otherwise.
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Super Member
Re: At what point are we doing too much?
Have you ever worked for a car dealer and he pulls you off the job to help him pick up a car that he purchased but does not offer to pay you?
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Regular Member
Re: At what point are we doing too much?
I ALWAYS try to go above and beyond what I am expected to do.
If that means helping someone carry groceries in from the garage while I am in it Detailing...so be it.
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Re: At what point are we doing too much?
Originally Posted by Chase.Detailing
When at a customer's home, do you all roll up the hose neatly after you use it? Does it depend on how you found it? If you found it in a pile, will you leave it in a pile after finishing, or roll it up? I guess it also depends on the type of job, if you find yourself under bidding the job you may act a bit differently?
Same with extension cords....
Also, What if the customer is taking the trash to the top of the driveway or carrying a bag of leaves...do we help them or continue working on the task at hand and what we are being PAID to do?
Curious how other AG folks approach these situations...
As far as hoses, cords etc. if I'm using the customers tools I always clean them up and roll them up. I bring all my own equipment so 99% of the time I don't have that issue. As far as helping a customer with chores, it depends on the circumstances but I usually will not help. I was hired to do a job, I'm getting paid to do a job that's usually expected to be done in a certain time frame. If I stop what I'm doing everytime my client needs help with something I'm taking away from doing the job I was hired to do. - I'm not a complete jerk though. If I see the client struggling to carry something or lift something I'll usually help. But anything else that's time consuming I won't.
Just my .02
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Super Member
Re: At what point are we doing too much?
Originally Posted by mwoolfso
For a bag of leaves FunX? In general the bias should be to help unless other factors dictate otherwise.
Other factors? How about:
That's all I'd need is to have someone...even if it is a person of the female persuasion...going 'round stirring-up a bunch of leaf-debris, so it can wind up
settling down on the vehicle I'm detailing!!
Bob
"Be wary of the man who urges an action in which he himself incurs no risk."
~Joaquin de Setanti
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