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Super Member
Re: Optimum Car Wax -Is It Me or the Wax?
Originally Posted by
chilly
Match made in heaven?
Seems like it!
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Super Member
Re: Optimum Car Wax -Is It Me or the Wax?
Originally Posted by
dlc95
Seems like it!
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Super Member
Re: Optimum Car Wax -Is It Me or the Wax?
I got my new bottle of OCW today but when I was removing the inner seal I noticed bits of what has to be wax clinging to the neck of the bottle
Violently shaking it didn’t make it go back into suspension
I emailed OPT and asked them to comment
The comparison between the old stuff and the new pink stuff is on hold until I hear back
Wonder if this is the cause of the streaking
Not sure these bits could get through the sprayer but who knows
Stand by
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Super Member
Re: Optimum Car Wax -Is It Me or the Wax?
I got a response from OPT this morning
This was the second time in 15 years that I had to contact Optimum with an issue
And it’s the second time I received an almost immediate and personal response from Dr Ghodoussi himself
Just one of the reasons I have used their products continuously
Dr Ghodoussi informed me that the tiny bits of wax are normal and have always been there, we just never saw them with the white product in the blue bottle
He says they liquify as they are rubbed into the surface
I guess the old vs new test is back on when I wash my truck the next time
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Super Member
Re: Optimum Car Wax -Is It Me or the Wax?
What that tells me is that they have very little complaints and don't need staff to answer them and even the boss has time to answer the few that they get.
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Super Member
Re: Optimum Car Wax -Is It Me or the Wax?
Originally Posted by
Rsurfer
What that tells me is that they have very little complaints and don't need staff to answer them and even the boss has time to answer the few that they get.
Absolutely
There will always be a product in a line that’s not up to spec with the rest of the line, or a person who has a bad experience, but for the most part their stuff is dialed in and pretty goof proof
The other time I called them 15 years ago was after the first Hyper correcting liquid came out
I can’t remember if it was the polish or the compound that came out first but whichever it was my sprayer seized up within the first few sprays
Dr Ghodoussi answered the phone, apologized, and sent 3 new improved sprayers along with a personal note the same day
How do you argue with that?
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