Does anyone have a factory FLEX BEAST backing plate they can sell me?

[bill walsh]

wow now that is great service

[Jacob Harrod AUTOCLEAN]

Wow!!! Once again I can not thank you enough Mike!!!

let's just say it will be a blast from the past.

I'll create a thread here once I get home!

Sent from my SM-G975U using Autogeekonline mobile app

Actually lets just say it will be like "Deja Vu"

[fly07sti]

You’re a good dude Mike!

[psnt1ol]

you are the best... Mike!!!

[Mike Phillips]

Just to chime in,



Hey everyone, as I was reading through this last night at home, I wanted to say thank you for the nice comments but I also want to re-direct the sentiment...

This right here is why the Autogeek Forum is such a cool place.

Kudos to Mike!!!

Wow!!! Once again I can not thank you enough Mike!!!

As usual you have gone above and beyond anything I could have expected and helped me out to get my favorite polisher back into the action!

Very, very cool!!

Superb!!!! Just awesome!

wow now that is great service

You’re a good dude Mike!

you are the best... Mike!!!

This wasn't my backing plate. It belongs to Autogeek.

I didn't pay for the shipping to send the backing plate. Autogeek is paying for it.


Me? I'm just doing my job and that's providing good customer service. I've always considered this forum as a PART of Autogeek's Customer Service Team. Jut like our staff behind the phone lines and the computers providing the best customer service in the industry, I'm just a part of that only a tick more visible.

I've been following Jacob and his growth since he joined this forum and he's been a fast learner and he always contributes in a positive way. He's also been a great customer to Autogeek with his purchases. So when he let us know he needed a backing plate for an upcoming project, it's just AUTOGEEK'S normal practice to provide top notch customer service, I'm just a spoke in that wheel.


I also know that due to Covid-19 and other logistic reasons, like sourcing raw materials, (for everyone in business on planet Earth), there are delays beyond our control and this includes FLEX's ability to manufacture and deliver products in their normal stellar manner.

We can get by without the backing plate until the new shipment arrives and when it arrives, I've already placed an internal order for a replacement for the tool in the garage.


So thank you everyone for chiming in but seriously, I'm just the spoke, Autogeek is the wheel. Our other customer care staff do this same type of then every day without the public seeing it and hats off to them for always providing excellent customer service although most of the time the only people that see it are our customers.

[Dr Oldz]

Very cool AG and Mike!!! Stuff like this is why I continue to purchase what I can from AG.


Also this is a good reminder for OG Beast owners to buy a spare Backing plate when they become available.


I love these feel good threads!!!!

[Jacob Harrod AUTOCLEAN]

Hey everyone, as I was reading through this last night at home, I wanted to say thank you for the nice comments but I also want to re-direct their sentiment...


This wasn't my backing plate. It belongs to Autogeek. I didn't pay for the shipping to send the backing plate. Autogeek is paying for it.

Thanks Mike and Autogeek! I've always been impressed with the amazing level of customer service and support I've received!


I believe Michael and Marquez are my main customer service reps when I call in and they have always been absolutely AMAZING!!! I can't give enough credit to those guys.



Here's some pics from the project I needed to accomplish today, and thanks to Autogeek the mission was accomplished. I will write a proper show and shine when I have the opportunity, but I'm just too exited to share the results of our team effort!















Sent from my SM-G975U using Autogeekonline mobile app

[Jacob Harrod AUTOCLEAN]

Here's one more of the big picture

Sent from my SM-G975U using Autogeekonline mobile app

[opie]

Here's one more of the big picture

Sent from my SM-G975U using Autogeekonline mobile app

Great job! bet that was very satisfying to see those results! I know it was for me just lookin at the b4 and after! Lol

[Mike Phillips]

Just to chime in....

First...


INCREDIBLE RESTORATION!


Most people would think the paint on the car was past the point of no return. But you save it. Good job.

And as you've come to learn, there's a reason why I nicknamed the FLEX XC 3401 VRG the BEAST!

Thanks Mike and Autogeek! I've always been impressed with the amazing level of customer service and support I've received!

I believe Michael and Marquez are my main customer service reps when I call in and they have always been absolutely AMAZING!!! I can't give enough credit to those guys.

Michael and Marquez are both stellar customer care reps here at Autogeek as are all the rest of the customer care reps.

I'll send them the link to this thread.