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  1. #1
    Regular Member HAMBO's Avatar
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    RagCo Ultra Black Sponge

    Hi AG,

    Got my most recent AG order, in which I decided to try out the new RagCo ultra black sponge. I generally prefer to multiple towel method for rinseless washing, but have an older Big Red Sponge and use it every now and then when I don’t want to create a whole load of towels to wash.

    At first glance the manufacturing of this thing looks a bit shoddy. Sponge is soft, but all the grooves between the foam “fingers” are totally uneven. Anyone know whether that’s normal or whether it matters? Pic below:



    Thanks

    HAMBO

  2. #2
    Super Member John U's Avatar
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    Re: RagCo Ultra Black Sponge

    Reminds me of the "Schmidt Sponge"(?) that was out years ago.

  3. #3
    Super Member Coatingsarecrack's Avatar
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    Re: RagCo Ultra Black Sponge

    Let us know how it compares.


    Sent from my iPhone using Tapatalk

  4. #4
    Super Member Pats300zx's Avatar
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    Re: RagCo Ultra Black Sponge

    Quote Originally Posted by John U View Post
    Reminds me of the "Schmidt Sponge"(?) that was out years ago.
    LOL...I remember and still have them. I think I use the black wheel one to clean my gas grille now
    Only Z Best Detailing-Automotive Concours Detailing Services
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  5. #5
    Super Member Eldorado2k's Avatar
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    Re: RagCo Ultra Black Sponge

    My 1st thought is “why’d they make it black”?

    That’s the last color I’d want a sponge like that to be.. How are you supposed to know if it’s really clean enough as you’re using it? Smh

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  7. #6
    Super Member Bill D's Avatar
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    Re: RagCo Ultra Black Sponge

    If it messes up the car, you can always use it to wash house windows. That's about all I use a sponge for.
    Treat it like it's the only one in the world.

  8. #7
    Regular Member HAMBO's Avatar
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    Re: RagCo Ultra Black Sponge

    In case anyone is interested, I emailed the photo to the Rag Company and they said it should not look like this. This is a manufacturing defect...The grooves should be cleanly cut and consistent.

    They suggested I either cut it with a razor blade myself, or see whether AG will replace it for me. Seems kind of silly that after buying a $20 sponge that's got a QC defect they wouldn't just offer to send me a new one...

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  10. #8
    Super Member Dr Oldz's Avatar
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    Re: RagCo Ultra Black Sponge

    Shame they didn’t just send you one. Doesn’t really look impressive anyway. I’d say the shipping is worth more than the sponge anyways.
    Jim

  11. #9
    Super Member Coatingsarecrack's Avatar
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    Re: RagCo Ultra Black Sponge

    Quote Originally Posted by HAMBO View Post
    In case anyone is interested, I emailed the photo to the Rag Company and they said it should not look like this. This is a manufacturing defect...The grooves should be cleanly cut and consistent.

    They suggested I either cut it with a razor blade myself, or see whether AG will replace it for me. Seems kind of silly that after buying a $20 sponge that's got a QC defect they wouldn't just offer to send me a new one...
    Yeah the Rag Company SUCKS at customer service. Next time i buy a bunch of towels during their sale i’m gonna see if AG will price match due to their CS standards.


    Sent from my iPhone using Tapatalk

  12. #10
    Super Member Dr Oldz's Avatar
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    Re: RagCo Ultra Black Sponge

    Quote Originally Posted by Coatingsarecrack View Post
    Yeah the Rag Company SUCKS at customer service. Next time i buy a bunch of towels during their sale i’m gonna see if AG will price match due to their CS standards.


    Sent from my iPhone using Tapatalk]
    I’m sure AG will have no issues replacing it. AG customer service is top notch. Shame Rag Company handled it the way they did.

    Due to this feedback, I will no longer purchase TRC products. Sorry but customer service is still important in my book!
    Jim

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