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Super Member
Re: Leaky 303 sprayer
Sounds like they need a new supplier for their sprayers!
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Regular Member
Re: Leaky 303 sprayer
They know exactly what they are purchasing. They weighed pushback from customers due to sprayer failure versus cost savings. Saving money won out. Risk management.
Actually I'm sure you guys as avid detailers are much more sensitive to spray bottle quality than the average Joe that purchases 303 product from Walmart.
Duragloss is another one that should up their spray bottle game. Virtually every Duragloss spray bottle product I have has been transferred to an aftermarket bottle for either the sprayer or the bottle itself failing.
If your trying to compete for customers in big box stores your going to have to cut every expenditure to the bone to compete.
Mythos Black C7.5 S6 (sold) / 2022 Camry SE (Ice Edge)
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Super Member
Re: Leaky 303 sprayer
Based off of all of this I'm counting my blessings that my Launch Edition of the 303 graphene spray coating bottle ISN'T leaking
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Re: Leaky 303 sprayer
After a couple attempts, I finally reached a customer service rep. Here is what they said:
About the sprayers, we are aware of these concerns and trying to secure a different source. Due to the current conditions (pandemic and material sourcing), securing a new vendor is a bit difficult at the moment.
They're sending me new sprayers. Hopefully not the same ones as the old, but I'll just replace them if they leak again.
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Super Member
Re: Leaky 303 sprayer
At least they're sending new ones. That's pretty good CS
Treat it like it's the only one in the world.
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Super Member
Re: Leaky 303 sprayer
Originally Posted by
Kazper
After a couple attempts, I finally reached a customer service rep. Here is what they said:
They're sending me new sprayers. Hopefully not the same ones as the old, but I'll just replace them if they leak again.
Nice
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2022 Elantra N Cyber Gray
Some say..."He likes Swedish fish because they're made with caranuba wax"
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Re: Leaky 303 sprayer
I wanted to provide a picture with updates but the forum software was not having that.
I spoke to their customer service and patiently/anxiously awaited the new sprayers. 3 days after they shipped they arrived on my doorstep- brand new bottles of aerospace and fabric guard. Awesome!! Thanks 303.
I also pointed them to the direction of this thread to let them know others are having similar issues, which I am sure they already know.
Good to see a company that stands behind their product, unlike my experience with griot’s :/
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Super Member
Re: Leaky 303 sprayer
Originally Posted by
Kazper
I wanted to provide a picture with updates but the forum software was not having that.
I spoke to their customer service and patiently/anxiously awaited the new sprayers. 3 days after they shipped they arrived on my doorstep- brand new bottles of aerospace and fabric guard. Awesome!! Thanks 303.
I also pointed them to the direction of this thread to let them know others are having similar issues, which I am sure they already know.
Good to see a company that stands behind their product, unlike my experience with griot’s :/
How much leaked out of the bottles with the defective sprayers?
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2022 Elantra N Cyber Gray
Some say..."He likes Swedish fish because they're made with caranuba wax"
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Re: Leaky 303 sprayer
Originally Posted by
Klasse Act
How much leaked out of the bottles with the defective sprayers?
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I'd say at least a quarter of it. Every spray would cause drips on my hands. At times it seemed more dripper out than I sprayed.
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Super Member
Re: Leaky 303 sprayer
Originally Posted by
Kazper
I'd say at least a quarter of it. Every spray would cause drips on my hands. At times it seemed more dripper out than I sprayed.
Well ofcoarse it would've been better had they not leaked but now you've got 1 and 3/4 bottles of each product
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2022 Elantra N Cyber Gray
Some say..."He likes Swedish fish because they're made with caranuba wax"
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