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  1. #1
    Senior Member PaulMys's Avatar
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    Griotís Customer Service

    Griot’s is incredible.

    I had emailed them last week about a bottle of Correcting Cream that had turned to liquid and was unusable.

    I gave a short description, the date I purchased it, and the batch # on the bottom of the bottle.

    Here is their reply:



    This is why I’ll be a Griot’s customer for life.


    Sent from my iPhone using Tapatalk
    It is no coincidence that man's best friend cannot talk.

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  3. #2
    Senior Member VISITOR's Avatar
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    Re: Griotís Customer Service


  4. #3
    Senior Member Klasse Act's Avatar
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    Re: Griotís Customer Service

    Quote Originally Posted by PaulMys View Post
    Griotís is incredible.

    I had emailed them last week about a bottle of Correcting Cream that had turned to liquid and was unusable.

    I gave a short description, the date I purchased it, and the batch # on the bottom of the bottle.

    Here is their reply:



    This is why Iíll be a Griotís customer for life.


    Sent from my iPhone using Tapatalk
    You sound like a commercial It says customers for life on their catalogs, I've been with them since 2005

    Sent from my SM-G950U using Tapatalk
    2018 Hyundai Elantra Sport...coated, finally!
    JUN B.L.axle-back/SXTH Element CPLT intake & catch can
    Some say..."He likes Swedish fish because they're made with caranuba wax"

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  6. #4
    Senior Member PaulMys's Avatar
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    Re: Griotís Customer Service

    Quote Originally Posted by Klasse Act View Post
    You sound like a commercial It says customers for life on their catalogs, I've been with them since 2005

    Sent from my SM-G950U using Tapatalk
    Yup, that was intentional. I have about 3 GG catalogs right in front of my monitor at this moment. Lol
    It is no coincidence that man's best friend cannot talk.

  7. #5
    Senior Member VISITOR's Avatar
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    Re: Griotís Customer Service

    Quote Originally Posted by Klasse Act View Post
    You sound like a commercial
    like allstate, you're in good hands with GG...

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  9. #6
    Senior Member PaulMys's Avatar
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    Re: Griotís Customer Service

    Quote Originally Posted by VISITOR View Post
    like allstate, you're in good hands with GG...
    Good analogy, Allen.

    If a company will send you a replacement bottle of polish that cost 20 bucks, and you had already used it, then that is the company I want to deal with.

    I have posted many times that I need some kind of tangible warranty before I buy anything machine related. (Polisher, lawn mower, washer/dryer, etc.)

    Griot's not only backs their machines, but apparently even a bottle of polish.

    Very impressive, IMO
    It is no coincidence that man's best friend cannot talk.

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  11. #7
    Senior Member Klasse Act's Avatar
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    Re: Griotís Customer Service

    I'd like to add that the digital tire gauge I bought from them back in 2007 still works and has its original battery

    Sent from my SM-G950U using Tapatalk
    2018 Hyundai Elantra Sport...coated, finally!
    JUN B.L.axle-back/SXTH Element CPLT intake & catch can
    Some say..."He likes Swedish fish because they're made with caranuba wax"

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  13. #8
    Senior Member BSoares's Avatar
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    Re: Griotís Customer Service

    Quote Originally Posted by Klasse Act View Post
    I'd like to add that the digital tire gauge I bought from them back in 2007 still works and has its original battery

    Sent from my SM-G950U using Tapatalk
    I should have gotten than one. I have one that I use a handful of times per year. I swear every other time I want to use it the batteries are done and it takes 2 of those coin batteries! Maybe it never really sleeps and just drains them. And I’m using energizer ones, not some cheap HF batteries.
    Bruno Soares


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  15. #9
    Senior Member PaulMys's Avatar
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    Re: Griotís Customer Service

    Quote Originally Posted by BSoares View Post
    I should have gotten than one. I have one that I use a handful of times per year. I swear every other time I want to use it the batteries are done and it takes 2 of those coin batteries! Maybe it never really sleeps and just drains them. And I’m using energizer ones, not some cheap HF batteries.
    GG would probably send you new batteries for theirs, Bruno. Lol
    It is no coincidence that man's best friend cannot talk.

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  17. #10
    Senior Member Sizzle Chest's Avatar
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    Re: Griotís Customer Service

    Good to hear Pauly! Great products and service!
    Scott Harle
    Autodermatology
    #autodermatology


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