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Super Member
Griot’s Customer Service
Griot’s is incredible.
I had emailed them last week about a bottle of Correcting Cream that had turned to liquid and was unusable.
I gave a short description, the date I purchased it, and the batch # on the bottom of the bottle.
Here is their reply:
This is why I’ll be a Griot’s customer for life.
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It is no coincidence that man's best friend cannot talk.
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Super Member
Re: Griot’s Customer Service
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Super Member
Re: Griot’s Customer Service
Originally Posted by
PaulMys
Griot’s is incredible.
I had emailed them last week about a bottle of Correcting Cream that had turned to liquid and was unusable.
I gave a short description, the date I purchased it, and the batch # on the bottom of the bottle.
Here is their reply:
This is why I’ll be a Griot’s customer for life.
Sent from my iPhone using Tapatalk
You sound like a commercial It says customers for life on their catalogs, I've been with them since 2005
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2022 Elantra N Cyber Gray
Some say..."He likes Swedish fish because they're made with caranuba wax"
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Super Member
Re: Griot’s Customer Service
Originally Posted by
Klasse Act
You sound like a commercial
It says customers for life on their catalogs, I've been with them since 2005
Sent from my SM-G950U using Tapatalk
Yup, that was intentional. I have about 3 GG catalogs right in front of my monitor at this moment. Lol
It is no coincidence that man's best friend cannot talk.
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Super Member
Re: Griot’s Customer Service
Originally Posted by
Klasse Act
You sound like a commercial
like allstate, you're in good hands with GG...
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Super Member
Re: Griot’s Customer Service
Originally Posted by
VISITOR
like allstate, you're in good hands with GG...
Good analogy, Allen.
If a company will send you a replacement bottle of polish that cost 20 bucks, and you had already used it, then that is the company I want to deal with.
I have posted many times that I need some kind of tangible warranty before I buy anything machine related. (Polisher, lawn mower, washer/dryer, etc.)
Griot's not only backs their machines, but apparently even a bottle of polish.
Very impressive, IMO
It is no coincidence that man's best friend cannot talk.
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Super Member
Re: Griot’s Customer Service
I'd like to add that the digital tire gauge I bought from them back in 2007 still works and has its original battery
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2022 Elantra N Cyber Gray
Some say..."He likes Swedish fish because they're made with caranuba wax"
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Super Member
Re: Griot’s Customer Service
Originally Posted by
Klasse Act
I'd like to add that the digital tire gauge I bought from them back in 2007 still works and has its original battery
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I should have gotten than one. I have one that I use a handful of times per year. I swear every other time I want to use it the batteries are done and it takes 2 of those coin batteries! Maybe it never really sleeps and just drains them. And I’m using energizer ones, not some cheap HF batteries.
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Super Member
Re: Griot’s Customer Service
Originally Posted by
BSoares
I should have gotten than one. I have one that I use a handful of times per year. I swear every other time I want to use it the batteries are done and it takes 2 of those coin batteries! Maybe it never really sleeps and just drains them. And I’m using energizer ones, not some cheap HF batteries.
GG would probably send you new batteries for theirs, Bruno. Lol
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Super Member
Re: Griot’s Customer Service
Good to hear Pauly! Great products and service!
Scott Harle
Autodermatology
#autodermatology
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