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  1. #1
    Newbie Member
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    Griots polisher broke

    The entire weight sheared off. Anyone ever run into this?

    Repair tips? Polisher is seven years old but I only use it once a year on 2 separate cars

    Griots polisher broke-img_5022-jpg


    Sent from my iPhone using AGOnline

  2. #2
    Super Member Dr Oldz's Avatar
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    Re: Griots polisher broke

    That’s wild. Call Griot’s. They are lifetime warranty!
    Jim

  3. Likes Thomkirby liked this post
  4. #3
    Super Member Sizzle Chest's Avatar
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    Re: Griots polisher broke

    ^^^As stated above. Excellent customer service and warranty! They will take care of you.
    Scott Harle
    Autodermatology
    #autodermatology


  5. #4
    Super Member Coatingsarecrack's Avatar
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    Re: Griots polisher broke

    That’s sucky... call Griot’s and update us on the customer service experience. Should be amazing


    Sent from my iPhone using Tapatalk

  6. #5
    Super Member
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    Mar 2018
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    Re: Griots polisher broke

    Agree with all, I did just that a few weeks ago on another model, G15.

    Tip, I you purchased direct from GG then they will give you instructions to return it free of shipping cost.
    If you purchased from AG, then you pay the return and ship it back to Indiana. The warranty unit should be shipped directly back to you.
    Also on the form, you can request to repair or replace, but that might be different given your model no longer is in production nor supply at their facility.

    That is what happened to me.

  7. #6
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    Re: Griots polisher broke

    Quote Originally Posted by curiousgeorge View Post
    The entire weight sheared off. Anyone ever run into this?

    Repair tips? Polisher is seven years old but I only use it once a year on 2 separate cars

    Griots polisher broke-img_5022-jpg


    Sent from my iPhone using AGOnline
    Please tell us it didn't shear off while you were using it on the car and make nasty damage to paint

  8. #7
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    Re: Griots polisher broke

    It did shear off while I was polishing fortunately I pulled off in time and no damage other than a hood and 2 front doors that need to be polished.

    AG told me to contact Griots. Let’s see how this goes...


    Sent from my iPhone using AGOnline

  9. #8
    Super Member WaxMaster1's Avatar
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    Central Florida
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    Re: Griots polisher broke

    My G9 died on me during a job about a month ago. I called Griots, I returned the defective unit and I just received the new one last week.

  10. #9
    Super Member PaulMys's Avatar
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    Re: Griots polisher broke

    That sucks. Every brand will have a dud here or there, but at least with Griot's it won't cost you an arm & a leg to get the entire unit replaced. In fact, it'll be free.

    And, you might even get a GG9 instead of the GG6.
    It is no coincidence that man's best friend cannot talk.

  11. #10
    Newbie Member
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    Re: Griots polisher broke

    How is the G9 compared to the G6. Griots told me to mail in polisher and there may be a “charge” bc they no longer make it and may have to send me a G9


    Sent from my iPhone using AGOnline

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