Griots polisher broke

[IH8SPM]

Duplicate.

[IH8SPM]

My G9 died on me during a job about a month ago. I called Griots, I returned the defective unit and I just received the new one last week.

Did it feel underpowered before it died?

Sent from my SM-N960U using Autogeekonline mobile app

[WaxMaster1]

Did it feel underpowered before it died?

Sent from my SM-N960U using Autogeekonline mobile app

The OPM would vary and it would just stop. Speed controller seemed jacked.

[PaulMys]

The OPM would vary and it would just stop. Speed controller seemed jacked.

These have a variable speed trigger mechanism, right Chris?

[WaxMaster1]

These have a variable speed trigger mechanism, right Chris?

No variable trigger on the G9. All or nothing. My G15 does have a variable trigger

[IH8SPM]

The OPM would vary and it would just stop. Speed controller seemed jacked.

Thanks. The reason I ask is because my G9 feels underpowered vs my G6. I have two of them but only opened one thus far.

Sent from my SM-N960U using Autogeekonline mobile app

[curiousgeorge]

Just an update. Griots called and said there is a $30 price difference....so about $50 total my shipping and all and they’re sending me a G9. All in all my satisfied when the replacement arrives

[MarkD51]

Just an update. Griots called and said there is a $30 price difference....so about $50 total my shipping and all and they’re sending me a G9. All in all my satisfied when the replacement arrives

That's odd I thought. Now there's "price differences"? Some people get free shipping tags, others don't, others free exchange and other's don't? What gives?

[Bruno Soares]

That's odd I thought. Now there's "price differences"? Some people get free shipping tags, others don't, others free exchange and other's don't? What gives?

I think it varies based on how old (the generation) your old tool is. If it's the latest of the GG6 then I think there's no difference for them to send a G9. When it's an older tool they charge a bit.

I know everyone would like a free upgrade but 7 years after buying his first tool he's getting a much better tool for about 1/3 of the cost of a new one. I'd say that's a good deal. If he said he doesn't want to pay I think he'd get a refurb GG6 for no extra money.

[Dr Oldz]

Lifetime warranty is a lifetime warranty. This is not a lifetime warranty IMO.

I understand having to pay shipping but not the extra.

Perhaps Griots warranty isn’t as great as people think it is.