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  1. #1
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    Griots g9 broken?

    So my g9 just went out during a detail with 3 panels leftGriots g9 broken?.

    I called Griots and they said that they're sending a new electric cord.

    I tried making sure it would snap in place.
    Anybody else have this issue?



    Sent from my SM-N950U using Autogeekonline mobile app

  2. #2
    Senior Member BSoares's Avatar
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    Re: Griots g9 broken?

    Being a new machine and a new manufacturer a few defects aren't too surprising. Thankfully Griot's has the best customer service in the business and will take care of you, now and whenever you need it in the future. No other brand will offer the same warranty on their polishers.
    Bruno Soares


  3. #3
    Senior Member Hermes1's Avatar
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    Re: Griots g9 broken?

    How frustrating to have this happen before completing your work, but you are in good hands with GG - they will make it right. I too have a new G9 and just finished doing my 35' 5th wheel with no issues, worked flawlessly.
    Sincerely, Bruce
    2015 Ram Big Horn CC 3500 Cummins DRW w/AISIN tranny

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  5. #4
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    Re: Griots g9 broken?

    Hmmm. My g9 failed during its first real use. Would shut off. I would pull the trigger a couple of times and it might be fine till I moved to the next area. No rhyme nor reason. Thought maybe it was the cord but couldnít make it fail. No start became more frequent till it would only run for a second at anytime. GG tech had me check brushes for tightness. They were okay so they said send it back. Hope Iím not without it for a couple of weeks if it ends up being the cord.
    On another note, because Iím obsessive I bought a G15 and a shinemaster m21 to work with while I wait.��

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  7. #5
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    Re: Griots g9 broken?

    Quote Originally Posted by Troda View Post
    Hmmm. My g9 failed during its first real use. Would shut off. I would pull the trigger a couple of times and it might be fine till I moved to the next area. No rhyme nor reason. Thought maybe it was the cord but couldnít make it fail. No start became more frequent till it would only run for a second at anytime. GG tech had me check brushes for tightness. They were okay so they said send it back. Hope Iím not without it for a couple of weeks if it ends up being the cord.
    On another note, because Iím obsessive I bought a G15 and a shinemaster m21 to work with while I wait.��
    Keep us posted

    Sent from my SM-N950U using Autogeekonline mobile app

  8. #6
    Senior Member UncleDavy's Avatar
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    Re: Griots g9 broken?

    I hope this isn't a constant issue. I just asked Santa Claus for one.

  9. #7
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    Re: Griots g9 broken?

    It's good practice to re seat the brushes to be sure that's not the issue. I've had one GG polisher stop working (G21) and I removed the brushes and put them back in, and 2 years later still working perfectly.

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  11. #8
    Senior Member PaulMys's Avatar
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    Re: Griots g9 broken?

    Quote Originally Posted by RZJZA80 View Post
    It's good practice to re seat the brushes to be sure that's not the issue. I've had one GG polisher stop working (G21) and I removed the brushes and put them back in, and 2 years later still working perfectly.
    Exactly.
    It is no coincidence that man's best friend cannot talk.

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  13. #9
    Senior Member Marc Hufnagel's Avatar
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    Re: Griots g9 broken?

    i just received mine last week and from speed 3 to 6 the motor makes a very unpleasant high-piutched squealing sound. I think I will give them a call.
    2018 Subaru Outback Touring 3.6R Crystal White Pearl, 2014 Ford F-150 FX4 - Oxford White Clearcoat.

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  15. #10
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    Re: Griots g9 broken?

    I did try reseating the brushes without effect. I will say the staff at Griots have been very responsive.

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