Griots g9 broken?

[Reuben Brumby]

Ok. so the cord is good, why are they sending you a new one?????

It would work temporarily when I tried bending the cord in multiple directions. Eventually it stopped working no matter what I did to it.



Sent from my SM-N950U using Autogeekonline mobile app

[DBAILEY]

Wonder what happened with the gears and fan?

I think they are incorporating a design that they used on the G8 that they are patenting. Something about the counterweight design doubling as a fan. They want to include it in the G9 design now.

[MrOneEyedBoh]

Bailey they already have that

[Troda]

Well mine should be here tomorrow. Pretty impressive considering the faulty unit was picked up by fedex on Monday. Not really sure they would have even had a chance to look at it before they shipped a package to me on Thursday. I guess I’ll know tomorrow if they replaced the cord, the polisher or both.

[Troda]

Brand new polisher at my PO today. Gotta love their customer service. Only thing I would like to know is what failed.
I’ll reach out via email and see if they will share.

[PaulMys]

Brand new polisher at my PO today. Gotta love their customer service. Only thing I would like to know is what failed.
I’ll reach out via email and see if they will share.

Reading the previous posts, I am sure it was something simple.

Brand new designs of just about any product will experience "bugs" that are simply corrected in the manufacturing process.

Awesome to hear about the quick delivery of your new machine. Griot's CS for the win..........Again.

[Reuben Brumby]

Reading the previous posts, I am sure it was something simple.

Brand new designs of just about any product will experience "bugs" that are simply corrected in the manufacturing process.

Awesome to hear about the quick delivery of your new machine. Griot's CS for the win..........Again.

Still waiting for my cord to arrive!

Sent from my SM-N950U using Autogeekonline mobile app

[Troda]

I would reach out to them. They’re pretty responsive.

[Coach Steve]

Is the G9 quieter than the GG6? I was surprised by how loud the GG6 was when I got mine a few years ago.

[prin]

Just sent my 2nd one back in. Now, Im going to get a Rupes.