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  1. #31
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    Re: Griots g9 broken?

    Quote Originally Posted by prin View Post
    Just sent my 2nd one back in. Now, Im going to get a Rupes.
    What happened to both?


    Sent from my iPhone using AGOnline

  2. #32
    Super Member prin's Avatar
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    Re: Griots g9 broken?

    Quote Originally Posted by parshisa View Post
    What happened to both?


    Sent from my iPhone using AGOnline
    The same issue as everyone else is having. Power cuts off during use. They gave me a hassle about the second one. I called Autogeek and I forked our the money for another Rupes. I can’t afford to have these types off issues while working on cars.


    Sent from my iPhone using Tapatalk

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  4. #33
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    Re: Griots g9 broken?

    Quote Originally Posted by prin View Post
    The same issue as everyone else is having. Power cuts off during use. They gave me a hassle about the second one. I called Autogeek and I forked our the money for another Rupes. I can’t afford to have these types off issues while working on cars.


    Sent from my iPhone using Tapatalk
    Do you mind sharing when was the second polisher sent to you? I’ve read on the forum that Griots is aware of the issue and was working on a revised version so I wonder if they are selling new version already (i was about to order a GG9 for myself but will hold off for now). Also, what issues have you had with griots regarding the second tool?


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  5. #34
    Super Member prin's Avatar
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    Re: Griots g9 broken?

    I got my first one on 10/4. Got my 2nd one on 10/24. The second one stopped on 11/18

  6. #35
    Super Member PaulMys's Avatar
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    Re: Griots g9 broken?

    Quote Originally Posted by prin View Post
    The same issue as everyone else is having. Power cuts off during use. They gave me a hassle about the second one. I called Autogeek and I forked our the money for another Rupes. I can’t afford to have these types off issues while working on cars.


    Sent from my iPhone using Tapatalk
    Quote Originally Posted by prin View Post
    I got my first one on 10/4. Got my 2nd one on 10/24. The second one stopped on 11/18
    No argument here. I'd be soured about the G9 as well, and I am a Griot's fan.

    That said, I have always shied away from buying the "brand new, latest thing" machinery-wise.

    Be it automotive, lawn & garden, or polishers in this case.

    I like to wait a year or so for reviews, and to let the "bugs" bite others until the manufacturer works them out.

    JMO......
    It is no coincidence that man's best friend cannot talk.

  7. #36
    Super Member Sizzle Chest's Avatar
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    Re: Griots g9 broken?

    Sorry to hear this Prin. Man...not good!
    Scott Harle
    Autodermatology
    #autodermatology


  8. #37
    Super Member Bruno Soares's Avatar
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    Re: Griots g9 broken?

    I hope the G8 will be more reliable. I preordered one.
    Bruno Soares


  9. #38
    Super Member prin's Avatar
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    Re: Griots g9 broken?

    The machine really feels great in the hand. I really started to love it. But with the amount of work that I’m going, I had to go with the best. I already had a Rupes Mille in my arsenal. So I added the new LHR 15 mark 3. To replace the G9. Is an awesome machine!!!


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  11. #39
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    Re: Griots g9 broken?

    Quote Originally Posted by prin View Post
    They gave me a hassle about the second one.


    Sent from my iPhone using Tapatalk
    How did they give you a hassle? They're supposed to be no questions asked and never gave me a hassle on anything so I'm curious what they said to you about this.

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  13. #40
    Super Member prin's Avatar
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    Re: Griots g9 broken?

    Quote Originally Posted by RZJZA80 View Post
    How did they give you a hassle? They're supposed to be no questions asked and never gave me a hassle on anything so I'm curious what they said to you about this.
    I first called Autogeek and they told me that since it was my 2nd machine, I had to contact Griot. So when I done that, their customer service wanted me to send in the polisher and let them test it. But I didn’t have the time for that. They wouldn’t help me in any other way other than for me to just wait on them. Therefore, I called Autogeek back. I sort of got the same response, but I told them that I wasn’t going to wait due to me picking up a new contract via Porsche/BMW/Land Rover. I had to send a video showing what the machine was doing. Finally, Autogeek called back saying that I could either get a new polisher and they would overnight it,or get a refund. Therefore, I decided to pay for a Rupes and hopefully will receive a full refund for the G9.




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