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  1. #11
    Senior Member Hermes1's Avatar
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    Re: Griots g9 broken?

    Quote Originally Posted by RZJZA80 View Post
    It's good practice to re seat the brushes to be sure that's not the issue. I've had one GG polisher stop working (G21) and I removed the brushes and put them back in, and 2 years later still working perfectly.
    This has merit and a good idea, although I have to admit I did not do it with mine as I was just too dang excited to try it out. As mentioned earlier, I just completed doing our 35" 5th wheel - a lot of use over a few days and working perfectly.
    Last edited by Hermes1; 11-16-2019 at 01:42 PM. Reason: content
    Sincerely, Bruce
    2015 Ram Big Horn CC 3500 Cummins DRW w/AISIN tranny

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  3. #12
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    Re: Griots g9 broken?

    Quote Originally Posted by Hermes1 View Post
    This has merit and a good idea, although I have to admit I did not do it with mine as I was just too dang excited to try it out. As mentioned earlier, I just completed doing our 35" 5th wheel - a lot of use over a few days and working perfectly.
    It's only something to do if the polisher stops working all of a sudden. It's something a lot of us found out many years ago and solves most of the issues instead of shipping it back under warranty.

    BTW be glad you have that lifetime warranty so you never need to worry about anything.

  4. Thanks Reuben Brumby, Hermes1 thanked for this post
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  5. #13
    Senior Member dcjredline's Avatar
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    Re: Griots g9 broken?

    Am I the only one wondering how a new electric cord is going to fix the machine?

    Does your cord not stay in right now? I was confused by your post
    "Dirt likes detergent so much better than the surface that it's attached to, it'll leave that surface to go hang out with the soap"...aim4squirrels

  6. #14
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    Re: Griots g9 broken?

    Quote Originally Posted by dcjredline View Post
    Am I the only one wondering how a new electric cord is going to fix the machine?

    Does your cord not stay in right now? I was confused by your post
    Initially mine was difficult getting it to snap into place. It eventually worked itself in. When it started to fail, it seemed to happen as I looped the cord over my should and placed the pad against the car. This put some upward tension on the cord so I thought it must be the cord. However I could get it going and flex the connection in any direction and it wouldn’t stop. Eventually it was hit or miss if it was going to start or stop regardless of tension on the cord. The removable cord is cool and smart for storage but....

  7. #15
    Senior Member PaulMys's Avatar
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    Re: Griots g9 broken?

    Quote Originally Posted by Troda View Post
    Initially mine was difficult getting it to snap into place. It eventually worked itself in. When it started to fail, it seemed to happen as I looped the cord over my should and placed the pad against the car. This put some upward tension on the cord so I thought it must be the cord. However I could get in going and flex the connection in any direction and it wouldn’t stop. Eventually it was hit or miss if it was going to start or stop regardless of tension on the cord. The removable cord is cool and smart for storage but....
    It is possible they got a batch of bad cords. This happens very frequently in all ranges of manufacturing and many kinds of parts.

    Either way, Griot's will make it right.
    It is no coincidence that man's best friend cannot talk.

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  9. #16
    Senior Member Rrthomas78's Avatar
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    Re: Griots g9 broken?

    Quote Originally Posted by PaulMys View Post
    It is possible they got a batch of bad cords. This happens very frequently in all ranges of manufacturing and many kinds of parts.

    Either way, Griot's will make it right.
    I wonder if they'll do a recall? Either way seems like a small issue when your talking about a LIFETIME warranty

    Sent from my SM-A205U using Autogeekonline mobile app

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  11. #17
    Senior Member KBsToy's Avatar
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    Re: Griots g9 broken?

    On Jimbo`s detailing video / podcast he interviewed Nick from Grits an @ 1:35 mark he said Griots is working on a second version with upgrades on fan and gears.
    FYI this is not Griots bashing customer service is great .

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  13. #18
    Junior Member
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    Re: Griots g9 broken?

    Quote Originally Posted by dcjredline View Post
    Am I the only one wondering how a new electric cord is going to fix the machine?

    Does your cord not stay in right now? I was confused by your post
    It does snap in and stays in place.

    Sent from my SM-N950U using Autogeekonline mobile app

  14. #19
    Senior Member MrOneEyedBoh's Avatar
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    Re: Griots g9 broken?

    Wonder what happened with the gears and fan?

  15. #20
    Senior Member dcjredline's Avatar
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    Re: Griots g9 broken?

    Quote Originally Posted by Reuben Brumby View Post
    It does snap in and stays in place.

    Sent from my SM-N950U using Autogeekonline mobile app
    Ok. so the cord is good, why are they sending you a new one?????
    "Dirt likes detergent so much better than the surface that it's attached to, it'll leave that surface to go hang out with the soap"...aim4squirrels

  16. Likes Reuben Brumby liked this post
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