What the heck did the dealer spray on my car

[mrmarkmac]

I had my mustang into the dealer for a few mechanical items and they had it a week. I told them not to wash it, and from the look of it, they did not. It was clean when I dropped it off, and I know they had it parked outside and there were rain spots.

I washed it after getting it home, using normal routine.
Spray down.
Spray foam with reset.
Rinse.
two bucket method with reset.
rinse
Pat dry with PFM
after dry, I went to start applying Merlin Elixer and that’s when everything went downhill.

paint is (or was) perfect as I did polish and 2xCQUK and Gliss when brand new. Have been using Merlin for quick detail and always looks amazing.

After this wash, water beaded as normal. Very little water to pat dry, and car looked great. However when I sprayed elixer and wiped, it was pulling hard and leaving hundreds of micro dots. when I lightly ran the back of my hand across the paint I almost fell over, as it feels like grit, or a dirty car before clay. It’s weird as I can’t see anything on the paint until I wipe with elixer. and it’s on the hood, roof, trunk and top of doors/sides. When I run my hand along the bottom rocker portions of the door, they are glass smooth as expected, and as the rest of the car was when I dropped it off.

today when I was parking, the sun hit the window just right and I could see the same scatter of micro dots of whatever this is. I tried to take a pic into the sun.

i tried cleaning the glass with Blackfire glass cleaner. Nothing, not even one dot removed. I tried again with more force, nothing. Zero improvement. I then moved to a household glass cleaner, and again, zero change. The glass was never treated other than Hydr2O

given how much force and rubbing I’m doing on the glass, I don’t even want to try and clean the paint until I find a solution for the glass.

any ideas on how to start from a least aggressive approach, and work up? I feel like going back to the dealer and blowing up, but I don’t want them to touch it again now. God knows what they would try.

[camaro2ssblack]

Probably paint over-spray. You're going to have to clay at a minimum.

[PaulMys]

Looks and sounds like paint overspray..........

[Breese147]

Yeahp overspray buddy. Best of luck tarx might help. Don’t know for sure but doesn’t hurt to try a small section.


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[mrmarkmac]

Just tried clay bar and it made the smallest difference on the glass. Maybe 5% improvement looking at the glass.

If clay won’t take it off, what’s the next option? I’m beyond pissed.

[mrmarkmac]

If it’s paint overspray, it must be clear coat as my car has grey and black sections and unless I’m wiping something it’s clear and paint looks fine. It’s just when you touch it, it’s rough.

[vincec]

On the glass you can use a razor blade. I've had to do that before to remove clear coat over spray. I would suggest going back to the dealer and showing them the damage and file a claim.

[mrmarkmac]

On the glass you can use a razor blade. I've had to do that before to remove clear coat over spray. I would suggest going back to the dealer and showing them the damage and file a claim.

Im going to take it in just to give them a piece of my mind, but I don’t want them to touch it.

Not sure trying to make a claim with them will will go anywhere. Best they’d probably offer is to pay me the product cost.

Although they had applied some dealer coating before I bought it that I polished off. Maybe I take it in and tell them they need to refund the money of that deal coating as this craps not coming off.

[Markymapo]

I would definitely bring it back and give them #&@$@&

[JDGolden]

I’m also guessing clearcoat overspray. If clay isn’t getting it off, I’m not sure I’d be comfortable making a recommendation. I just don’t have the expertise others have. Keep us updated.