Originally Posted by
MattPersman
Problem with trying to get a chargeback is they essentially have offered to fix it which is what you are seeking/requesting so the credit card company will take their side likely
They have a 50/50 chance. They know you are gonna be seeking perfection. My thought is Have them redo it and if it’s not what you want don’t take the car back have them either then refund you or figure out how to make it to your satisfaction. Also would be asking them for a complimentary loaner/rental car during their redo work as a going the extra mile gesture
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