autogeekonline car wax, car care and auto detailing forum Autogeek on TV
car wax, car care and auto detailing forumAutogeekonline autogeekonline car wax, car care and auto detailing forum HomeForumBlogAutogeek.net StoreDetailing Classes with Mike PhillipsGalleryDetailing How To's
 

» Detailing Classes

New Dates Available for the Autogeek Roadshow!
Page 1 of 26 1234567891011 ... LastLast
Results 1 to 10 of 259
  1. #1
    Member
    Join Date
    Nov 2018
    Posts
    73
    Post Thanks / Like

    Feel like I was duped here with detailing and ceramic coating

    My first post here, hoping to get some clarity on this.

    I have a 2017 Yukon that was by no means in bad condition paint wise, but taken through one too many brush washes by the previous owner. I looked around online and found a detailing shop near me. I spoke to the owner and he told me he could paint correct it and make it look like it was just off the showroom. He said that anything deep couldnít be fixed, but that the swirl marks I had could be corrected easily and that he wanted to put a Ceramic Pro finish on it to protect it. The below video is what I got back. I literally see no indication that anything was corrected here. It cost a fortune and I feel like I didnít get anything fixed here. I think it still looks terrible.

    What do you guys think? Heís asked me to bring it back in to ďcorrect itĒ but is he just going to make it worse? FYI this place had a lot of high end cars in it that they were working on and it was very fancy. But he never sent the photos he promised of my vehicle going through itís process and Iím wondering if he did anything at all now besides wash and wax it. Any thoughts?

    YouTube

  2. #2
    Senior Member Dr Oldz's Avatar
    Join Date
    Aug 2010
    Location
    NE PA
    Posts
    3,884
    Post Thanks / Like

    Re: Feel like I was duped here with detailing and ceramic coating

    I’d ask for all of my money back and choose another reputable detailer.
    Jim

  3. Likes custmsprty, infosponge liked this post
  4. #3
    Senior Member
    Join Date
    Dec 2011
    Location
    Reisterstown MD
    Posts
    1,113
    Post Thanks / Like

    Re: Feel like I was duped here with detailing and ceramic coating

    I’m afraid you got taken if and I repeat if you paid for paint correction. The problem with certain brands of coatings is they don’t care who installs the product as long as they paid the buy in fees. I would take it back and give them the chance to fix it. But I would have the owner look at the so called fancy cars with you and tell you what to expect in comparison. I don’t know what you paid, but in general if you weren’t in the $1000 range you didn’t pay for a full correction. We won’t coat a car unless we fully correct it first or you wind up with what you got. Good luck to you!

  5. Thanks Donnation thanked for this post
    Likes dlc95, mumps liked this post
  6. #4
    Member
    Join Date
    Nov 2018
    Posts
    73
    Post Thanks / Like

    Re: Feel like I was duped here with detailing and ceramic coating

    Quote Originally Posted by Mike lambert View Post
    Iím afraid you got taken if and I repeat if you paid for paint correction. The problem with certain brands of coatings is they donít care who installs the product as long as they paid the buy in fees. I would take it back and give them the chance to fix it. But I would have the owner look at the so called fancy cars with you and tell you what to expect in comparison. I donít know what you paid, but in general if you werenít in the $1000 range you didnít pay for a full correction. We wonít coat a car unless we fully correct it first or you wind up with what you got. Good luck to you!
    Thank you. I paid $1700 and it was supposed to include paint correction.

  7. #5
    Senior Member
    Join Date
    Jun 2016
    Posts
    207
    Post Thanks / Like

    Re: Feel like I was duped here with detailing and ceramic coating

    Quote Originally Posted by Donnation View Post
    My first post here, hoping to get some clarity on this.

    I have a 2017 Yukon that was by no means in bad condition paint wise, but taken through one too many brush washes by the previous owner. I looked around online and found a detailing shop near me. I spoke to the owner and he told me he could paint correct it and make it look like it was just off the showroom. He said that anything deep couldn’t be fixed, but that the swirl marks I had could be corrected easily and that he wanted to put a Ceramic Pro finish on it to protect it. The below video is what I got back. I literally see no indication that anything was corrected here. It cost a fortune and I feel like I didn’t get anything fixed here. I think it still looks terrible.

    What do you guys think? He’s asked me to bring it back in to “correct it” but is he just going to make it worse? FYI this place had a lot of high end cars in it that they were working on and it was very fancy. But he never sent the photos he promised of my vehicle going through it’s process and I’m wondering if he did anything at all now besides wash and wax it. Any thoughts?

    YouTube
    I watched the video. It does look bad. What services did he tell you he preformed on your vehicle. I don’t know what your paint looked like before. But it’s pretty safe to say he did not touch the paint work on your vehicle. Nor did he use a coating.
    As far as what to do. That’s completely up to you. I personally would go back and politely ask for a refund. It looks like he just straight up lied to you about the services he did the first time. So why bring it back? I’ve learned just because a shop has high end vehicles and equipment doesn’t mean that their skill level matches the environment they have setup.
    Use the directory on here or ask around on the forum and you will find someone good to take care of vehicle.
    Good luck and welcome to the forum.

  8. Thanks Donnation thanked for this post
    Likes oneheadlite liked this post
  9. #6
    Member
    Join Date
    Nov 2018
    Posts
    73
    Post Thanks / Like

    Re: Feel like I was duped here with detailing and ceramic coating

    He sent me this photo yesterday with and said ďbrought this beauty outside. Looks great, not a swirl.Ē I didnít say anything but I can literally see what looks like swirl marks in the photo. I thought maybe it was just a bad angle and the clouds were reflecting so didnít say anything. My wife picked it up and didnít know what to look for. Damnit this really burns me up.


  10. #7
    Senior Member
    Join Date
    Jun 2016
    Posts
    207
    Post Thanks / Like

    Re: Feel like I was duped here with detailing and ceramic coating

    Quote Originally Posted by Donnation View Post
    He sent me this photo yesterday with and said “brought this beauty outside. Looks great, not a swirl.” I didn’t say anything but I can literally see what looks like swirl marks in the photo. I thought maybe it was just a bad angle and the clouds were reflecting so didn’t say anything. My wife picked it up and didn’t know what to look for. Damnit this really burns me up.

    You can make a swirled out vehicle look good with side angles.

  11. Thanks Donnation thanked for this post
    Likes DaveT435 liked this post
  12. #8
    Senior Member custmsprty's Avatar
    Join Date
    Apr 2012
    Posts
    7,306
    Post Thanks / Like

    Re: Feel like I was duped here with detailing and ceramic coating

    I'd ask for your money back. That's a horrible job.
    Keep in mind I corrected this black Porsche and it was a mess. $250.00

    Sent from my SM-G950U using Autogeekonline mobile app
    2013 Genesis Coupe 3.8 Track Edition
    2015 Hyundai Sonata Limited, 2016 Pearl White Nissan Altima SR
    2019 Nissan Rogue SL

  13. Thanks Donnation thanked for this post
    Likes dlc95, PaulMys liked this post
  14. #9
    Senior Member custmsprty's Avatar
    Join Date
    Apr 2012
    Posts
    7,306
    Post Thanks / Like

    Re: Feel like I was duped here with detailing and ceramic coating

    See pictures, swirl free correction.

    Sent from my SM-G950U using Autogeekonline mobile app
    2013 Genesis Coupe 3.8 Track Edition
    2015 Hyundai Sonata Limited, 2016 Pearl White Nissan Altima SR
    2019 Nissan Rogue SL

  15. Thanks Donnation thanked for this post
    Likes PaulMys liked this post
  16. #10
    Senior Member
    Join Date
    May 2014
    Posts
    449
    Post Thanks / Like

    Re: Feel like I was duped here with detailing and ceramic coating

    Bring it back and show him under light the problem. I'd assume since he does correction, he has a well lit area? That is pretty bad and I'd be pissed if I paid $1700.

  17. Thanks Donnation thanked for this post
    Likes hooked liked this post
Page 1 of 26 1234567891011 ... LastLast

Similar Threads

  1. Ceramic Paint Coating Lingo - The evolving language in the car detailing world
    By Mike Phillips in forum How to articles by Mike Phillips
    Replies: 11
    Last Post: 09-18-2018, 10:42 PM
  2. Replies: 3
    Last Post: 08-28-2018, 10:19 AM
  3. Mercedes S500. Detailing and ceramic coating.
    By Alasar in forum Show N' Shine
    Replies: 18
    Last Post: 12-02-2017, 09:24 PM
  4. Replies: 4
    Last Post: 04-13-2017, 01:37 PM
  5. Ceramic coating for mobile detailing
    By Delsil in forum Auto Detailing 101
    Replies: 12
    Last Post: 11-10-2015, 09:35 PM

Members who have read this thread: 34

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

» October 2019

S M T W T F S
2930 1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30 31 12