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  1. #71
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    Re: Feel like I was duped here with detailing and ceramic coating

    Should look simialr to this at the 0:45sec mark If it was coated - YouTube

    Quote Originally Posted by Donnation View Post
    Damnit. It was a hose, and I’m pretty sure he didn’t coat it at all.

  2. #72
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    Re: Feel like I was duped here with detailing and ceramic coating

    Quote Originally Posted by Donnation View Post
    Damnit. It was a hose, and Iím pretty sure he didnít coat it at all.
    Honestly, I didn't look at your video until now...that vehicle is filthy...maybe he actually didn't do anything to it? I mean, how can you do a $1700 detail job and return the vehicle that dirty?

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  4. #73
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    Re: Feel like I was duped here with detailing and ceramic coating

    Aren’t ceramic coatings a pain to get off? So to fix the imperfections the dude is going to have to remove the “coating” that he applied originally and then repollish the paint and then reaplly the ceramic layer. Hopefully he doesn’t skip any steps this time.

  5. #74
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    Re: Feel like I was duped here with detailing and ceramic coating

    Quote Originally Posted by hooked View Post
    Arenít ceramic coatings a pain to get off? So to fix the imperfections the dude is going to have to remove the ďcoatingĒ that he applied originally and then repollish the paint and then reaplly the ceramic layer. Hopefully he doesnít skip any steps this time.
    Doesnít matter, he didnít apply it.

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  7. #75
    Senior Member BSoares's Avatar
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    Re: Feel like I was duped here with detailing and ceramic coating

    Quote Originally Posted by hooked View Post
    Aren’t ceramic coatings a pain to get off? So to fix the imperfections the dude is going to have to remove the “coating” that he applied originally and then repollish the paint and then reaplly the ceramic layer. Hopefully he doesn’t skip any steps this time.
    Shouldn't be a pain to remove. Just polish to correct the swirls and the coating will come off.
    Bruno Soares


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  9. #76
    Senior Member Eric@CherryOnTop's Avatar
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    Re: Feel like I was duped here with detailing and ceramic coating

    Quote Originally Posted by Setec Astronomy View Post
    Honestly, I didn't look at your video until now...that vehicle is filthy...maybe he actually didn't do anything to it? I mean, how can you do a $1700 detail job and return the vehicle that dirty?
    This is what Iím thinking too... I donít think anybody actually even touched your truck. Very curious to see what happens when you get it back.


    Sent from my iPad using Tapatalk
    Cherry on Top Auto Detailing, Fishkill NY

    https://www.facebook.com/CherryOnTopDetailing

  10. #77
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    Re: Feel like I was duped here with detailing and ceramic coating

    Update: So the guy called me this afternoon and opened with an apology. He said he didnít know how it happened (yeah right) but for whatever reason the paint had become severely marred and that he was fixing it. He threw out the comment ďyou know maybe you wiped it down when it was dirtyĒ and I cut him off and told him no one had touched it.

    Anyways he apologized profusely and said that he was in the process of correcting it and that he wasnít sure how the marring took place but that he understands how I would be upset over it. He said heís fixing it and that he will have it ready for me tomorrow. He also said that he is going to town on the interior and making it perfect. He sent the below pics:




    Thatís where I am with this. I guess Iíll see tomorrow if itís straightened out. Thank you guys again.

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  12. #78
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    Re: Feel like I was duped here with detailing and ceramic coating

    Sounds like he’s trying to do the right thing?

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  14. #79
    Senior Member LSNAutoDetailing's Avatar
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    Re: Feel like I was duped here with detailing and ceramic coating

    Now that's customer service. Sometimes it takes a lot of strength to call out a person who you paid to do work but in your heart your disappointed and know it wasn't done right. By inherent nature, I'm the type that doesn't like to hurt anyone's feelings... I was once told by my Ford Service Advisor that "I'm an easy going guy," I did correct him and state "to a point, but now coming back for the 3rd time with the same problem is going to show a more not-so-easy-going side of me." They stepped up their game and turned out I needed a new turbo in my Stang.

    Secondly, looks like he's got a big shop. I hope he's at least part of this forum... What happens in big shops sometimes is as the work load grows, folks have to get hired. Just when an apprentice seems like they're ready to become a journeyman they have a momentary lapse of insanity.

    Anyway, it looks like it's working out... I'm glad you went back and they saw and admitted to the folly of their ways. Sometimes it happens...that's why they call it "warranty work"

    Paul_G www.lsnautodetail.com IDA CD-SV

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  16. #80
    Senior Member custmsprty's Avatar
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    Re: Feel like I was duped here with detailing and ceramic coating

    You need a good swirl finder light to go over it foot by foot when you pick it up.
    2013 Genesis Coupe 3.8 Track Edition
    2015 Hyundai Sonata Limited, 2016 Pearl White Nissan Altima SR
    2019 Nissan Rogue SL

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