New Car ... Angry....Help!!!!!

Mike Phillips · 07-10-2018, 06:16 AM

I would share my article with the dealership, then share this thread on our forum and DEMAND a different car without the clearcoat damage.

I've helped people with problems like this in the past, that is they buy a car with screwed up paint and the dealership won't take it back.

Tough situation.

Do click the link Paul shared and LOOK at the pictures.

**RandyD** · 07-20-2018, 02:01 PM

A quick update

With Mikes advice I went back to the dealer and asked for a new car. I showed the dealer I was educated giving him the details of Mikes article on todays paint as well as how unhappy I was as a customer. As result I got a new car last week...FREE......NO CHARGE.

I got silver this time (played it safe) and he gave me a car that was not on the lot for more than a month ( I looked inside the door).

I am now thrilled and not fighting with myself 24/7 everyday over the original purchase.

Thanks for Your Help Mike!!!!

**Audi Rick** · 07-20-2018, 03:55 PM

Wow glad to see it all worked out.

**LSNAutoDetailing** · 07-20-2018, 04:14 PM

Wow!! Great job! Silver is nice too!

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**TTQ B4U** · 07-20-2018, 04:17 PM

Jalopnik needs to get a hold of this story. Autogeek helps forum member get a new car!

Glad it worked out!!

**PaulMys** · 07-20-2018, 06:28 PM

Originally Posted by RandyD

A quick update

With Mikes advice I went back to the dealer and asked for a new car. I showed the dealer I was educated giving him the details of Mikes article on todays paint as well as how unhappy I was as a customer. As result I got a new car last week...FREE......NO CHARGE.

I got silver this time (played it safe) and he gave me a car that was not on the lot for more than a month ( I looked inside the door).

I am now thrilled and not fighting with myself 24/7 everyday over the original purchase.

Thanks for Your Help Mike!!!!

SWEET!!!!!!!!!! Good for you, man.

So great to read that, Randy. After your original post, even I was ticked off. Lol

**mattmann** · 07-20-2018, 08:01 PM

That’s awesome. I’d make sure I gave that dealer as much repeat business as possible and recommend them to anyone wanting a Honda. That was stand up of them to do that.

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**SWETM** · 07-21-2018, 09:17 AM

Really happy for you! That was stand up of them to let you have an other car with no paint defects.

And thanks for shareing your experience and follow up with this. Could help others in the future to stand up if they get in the same situation.

/Tony