How to remind customers to pay for a detail.

[Rrthomas78]

huh?

I'm glad I wasn't the only one I thought it was some saying from Lord of the rings or something similar that I don't watch

[wing commander]

Well did you get scammed? We all are hoping you have got paid.

[rangerbay]

Oh. That explains it, then.

•I must ask for your patience:

-I'm still in the finalization process of
structuring a taxonomization-system
that's designed for answering vaguely
articulated follow-up questions.

-TIA.



Bob

[Detail Oriented LLC]

Perhaps a good up front verbal 'contract' will help. Here are services... here is pricing and acceptance. expected at the time of completion. any questions?
I keep this as a basic idea because you can customize the up front contract for any selling situation. having a clear understanding before has always helped me understand their expectations, set my own, and complete a service with both parties satisfied.

[sudsmobile]

I agree about sissy advice. The thing to do is be polite and to the point. I am too nice (sissy?) so after I married my current wife she taught me to collect for our work and not to work collecting. Since I met her we do not allow people to owe us money. It is better to loose the customer than your time and money. We had a husband and wife team that agreed on 200 and when the work was complete we get from the wife "I forgot to stop by the bank so I will give you the other 80 tomorrow. I looked at my wife and the now bad faith customer and said you guys wait here a few moments as I take Kieth to the ATM. We got paid and rid of a bad customer at the same time. If the customer did not agree to the ATM trip I would eat crow for years because she warned me to collect upfront since they were a first time customer. My sissy problem is I think everyone is nice and honest. Thankfully she keeps me on alert for trouble.

That's a specious argument, because you have absolutely no idea that you would not have been paid the $80 the next day.

[wing commander]

That's a specious argument, because you have absolutely no idea that you would not have been paid the $80 the next day.

To your point I ask you to remember my job was to clean a car. I spent the next day working on a car not trying to collect from a unknown customer who already broke the agreement once. I was posting to help any forum member who may need encouragement to get paid from a bad customer. I wish that your business never experiences a non paying customer who runs you around so that this thread has no relevance to you.

[sudsmobile]

To your point I ask you to remember my job was to clean a car. I spent the next day working on a car not trying to collect from a unknown customer who already broke the agreement once. I was posting to help any forum member who may need encouragement to get paid from a bad customer. I wish that your business never experiences a non paying customer who runs you around so that this thread has no relevance to you.

I wish that for you as well. But that's not what happened to you. That was what you thought might happen, which is my point.

[oneheadlite]

Maestro, Sir:

I say: unless they have remitted payment,
in full, by the end of the next Business Day...

You should inform them that the next time
that you conduct Beethoven's 9th: “Victor”
will be the thumping their gourds—in lieu
of the timpanis!

Just a thought...




Bob

huh?

Threaten to thump their skulls.

[Mike Phillips]

So I detail from home

Do you use any form of contract like the VIF I created?


Mike Phillips VIF or Vehicle Inspection Form


This is a form you can customize and cut out a lot of what you don't like or need, (I tend to over-write instead of under-write and thus you can delete portions you don't want to use instead of making you "write" out extra stuff).


Here's the first page, it has spaces for,

Service Recommended
Service Accepted
Signature of Approval
Original Estimate
Final Charge

If you fill this out and they sign it before you work on the car, if they don't pay at least you have a signed document that will hold up in small claims court.

[Eldorado2k]

What’s the update?