Car damaged by "professional" detailers

[Vendawish]

I've decided to sell my 2008 Black Mazda 6 luxury sport and took it in to a "professional" detailer a couple of days ago to be give her the glory she deserves. Or so i though she would get. After 7 hours and 20 minutes I received my car with damaged paint from incorrect buffing by the looks, the inside was atrocious and almost untouched, polish and wax residue lined every nook and cranny and basically my grandmother could do better. I've purchased some cut and polish in hope that it may remove the swirls from the roof but before i commit i thought I'd see what you guys recommend?


Album: Cairns Car Wash Cafe - Album on Imgur (http://imgur.com/a/GCbvR)
Picture of car: http://i.imgur.com/rCgOIEE.jpg (funnily enough after I detailed myself a couple of years ago)

[andy2485]

Recommend? id ask for your money back and take it to someone who knows what they are doing. that's unacceptable.

[andy2485]

Before you work on it. have you polished before?

[ronkh57]

Wow !

All I can really say. I hope you had "before pics" to be able to document the "detail"

Good luck with the clean up.

[Vendawish]

Recommend? id ask for your money back and take it to someone who knows what they are doing. that's unacceptable.

Refund was flat out refused. I don't have much experience at all to be honest... thats why I went to a professional.

[OTSDetail]

Dang, that's rough.

[andy2485]

Where are you located at bud? im sorry man, that's bad.

[Ebg18t]

That look atrocious. How did you pay the hack?

[whavens]

I would see what an attorney would charge you to just write them a letter seeking a full refund and threatening further action if they refuse.

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[Billy Baldone]

How much did they charge you for your messed up paint? Is Cairns car wash cafe the butcher shop in question? Let the power of the Geeks shut down their phones....

[Dan K]

That is horrendous.

[Billy Baldone]

Are you in Australia?

[irvsmith]

Wow - that is amazing that they would stand behind that work! Can a manager truly look at that paint and say this is effective detailing?? In what world?

[Coopers ST]

I would be so embarrassed to put my name on that work. Where are you located? Maybe someone here knows someone they can recommend.

[FinishingTouchA]

I'm interested to find out how much you paid them?
This is typical work of a shop that regularly services dealerships and charges $150-200 inside and out.
To get a quality job done you're looking at $200+ for an AIO, no heavy cutting or interior work.

Looks to me like they did all the heavy lifting for you and you could just go back with 3-4 passes of HD Speed on a PC or GG6 and have it looking like new again.