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cartract
11-08-2015, 07:01 PM
My Cyclo is less than a year old....I started using it again recently and all of a sudden its making a horrible noise at low speed. It seems like its coming from just one of the heads. Any ideas?
Dylan@RUPES
11-13-2015, 12:22 PM
Interesting - its fully covered by warranty if its only a year old (or less) so please get it sent in to us and we'll take a look and fix anything that's wrong with it.

Cyclo Toolmakers Support (http://www.cyclotoolmakers.com/support.php)
cartract
11-13-2015, 06:32 PM
Interesting - its fully covered by warranty if its only a year old (or less) so please get it sent in to us and we'll take a look and fix anything that's wrong with it.

Cyclo Toolmakers Support (http://www.cyclotoolmakers.com/support.php)

Customer Service sent me an email this afternoon with a couple of recommendations....I followed their recommendation and the "squeal" is gone. Thanks for your great service and paying attention to this Forum.
Dylan@RUPES
11-13-2015, 06:40 PM
Not a problem and sorry I wasn't faster getting back to you. SEMA had me fairly distracted last week. Glad to hear the noise is gone... if you ever need anything else don't hesitate to ask.
cartract
11-13-2015, 06:48 PM
Not a problem and sorry I wasn't faster getting back to you. SEMA had me fairly distracted last week. Glad to hear the noise is gone... if you ever need anything else don't hesitate to ask.

Thanks Dylan....I appreciate your response. The Cyclo is an awesome product and I love using it.