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swanicyouth
09-12-2015, 09:43 AM
It's a crappy life living with a single car garage. Everything is wedged everywhere and stuff falls.

All of a sudden - my Rupes just fell and the carbon plastic piece on top flew off. I didn't trip over the cord. It just fell on its own. The machine itself it fine.

I know I can get a new piece from Buff Daddy, but I think I can fix it to be just as good if not better.

I will follow up shortly when it is done & how it worked out. I'm sure I'm not the only one who has done this.

http://images.tapatalk-cdn.com/15/09/12/d2a722d7bdfa9cf761e05e03175cdaab.jpg

http://images.tapatalk-cdn.com/15/09/12/a690d3e4fa4cd8e96cf62413d0d61cb0.jpg

Bought some hardware:

http://images.tapatalk-cdn.com/15/09/12/75bba22fef216076d0f3c764ecca1c55.jpg

http://images.tapatalk-cdn.com/15/09/12/f0503520cd14ae2884bb46aa4325d494.jpg

http://images.tapatalk-cdn.com/15/09/12/ec3321b3319af90be1dd69cc9caac289.jpg

The idea goes like this:

http://images.tapatalk-cdn.com/15/09/12/91e128bf4fac2aa9bd2dba00b495d7db.jpg

Nick McKees37
09-12-2015, 09:47 AM
We have spare parts too. ;) If you bought the machine from us send me a PM with your order number and I'll send out a replacement.

swanicyouth
09-12-2015, 09:58 AM
We have spare parts too. ;) If you bought the machine from us send me a PM with your order number and I'll send out a replacement.


Awesome. Thank you.

Of course I bought it from AGO. Lemme try and find the order #.

Nick McKees37
09-12-2015, 10:00 AM
Awesome. Thank you.

Of course I bought it from AGO. Lemme try and find the order #.

If you can't find it send me a PM with your email address and the approximate date of purchase.

AttyVette
09-12-2015, 09:51 PM
We have spare parts too. ;) If you bought the machine from us send me a PM with your order number and I'll send out a replacement.

You guys are awesome..! BTW :) you can send me all the free products for me to try out on my cars and neighbors cars that you want to :) ( smile smile) Yes I am sure that won't happen but who says I can't try :).

Anyways, awesome response and great customer service and caring about your customers..

SameGuy
09-12-2015, 10:23 PM
Awesome Customer service! 'Nuff said! :) :xyxthumbs:

Sicoupe
09-13-2015, 08:19 AM
Awesome Customer service! 'Nuff said! :) :xyxthumbs:Totally agree:dblthumb2:

Zubair
09-13-2015, 08:46 AM
Now thats customer service!

GenesisCoupe
09-13-2015, 09:00 AM
One car garage here too, it sure does suck!!!

Good part on AGO for the replacement.

dlc95
09-13-2015, 10:09 AM
Not much grinds me more than when I trip over the cord of my polisher, and it falls off the cart.

swanicyouth
09-13-2015, 10:18 AM
Not much grinds me more than when I trip over the cord of my polisher, and it falls off the cart.


That's the weird thing. I didn't trip over the cord. It just fell. It wasn't near the edge.

I think I have ghosts.

Bunky
09-13-2015, 07:12 PM
Ouch !

swanicyouth
09-14-2015, 07:06 AM
Temp fix with a carriage bolt & nut til I get the new piece Nick was nice enough to send for free.

http://images.tapatalk-cdn.com/15/09/14/09c22cf5588d7b66ebb5e0f30213692c.jpg

http://images.tapatalk-cdn.com/15/09/14/4f1ecff2f524fd211793ba5c34d0af26.jpg

http://images.tapatalk-cdn.com/15/09/14/6ad84481e472a1c29856b4c4691f38ab.jpg

Paul A.
09-14-2015, 08:30 AM
Nicely done and probably better and stronger than new. Sorry it happened, though. Don't feel too bad...i have several embarrasing stories myself over the years. And this wasn't even your fault.

Bunky
09-14-2015, 10:49 AM
Does the 5 min epoxy really hold the nut on well?