HD products initial impression = NOT happy!

[Toro1966]

Just received my first order from AG and I decided on the HD line based on a lot of reviews here. The ordering process from AG went very smoothly as you might expect. Great service from them. That said, I received the products today and my first impressions are not good. Specifically, all were separated but even after plenty of shaking of the bottle and stirring - yes I resorted to stirring- they are still crap.
HD Polish - the closest to being good to use in my opinion. After lots of shaking and stirring it is 98% mixed with just some small unmixed bits here and there.
HD Speed - same issue as the Polish, but it has more bits and pieces unmixed. I would say it's maybe 90-95% mixed.
HD Poxy - this one appears completely mixed, but it has a consistency of near water. The instructions for using say to put a few dime size dollops on your pad. Heck, I don't know how I would get a dollop out of this stuff. I haven't tried yet, but I imagine if I try and squeeze the top it's just going to run out. I have never seen wax or polish like this consistency before.

Thoughts? Is this normal? Did I get a bad batch? Because I am about ready to ask for a refund and order new products. Thanks for your time.

[Burnt350]

I have HD Speed and love it. Did you shake it?

[custmsprty]

This is not normal at all, I have all these products and have not experienced this. Could you squeeze some of each out on a flat surface like a counter or mirror and post some pics?

[Toro1966]

I have HD Speed and love it. Did you shake it?

Um...yes. For about 15 minutes straight. Then I resorted to stirring. Will try and post som pics shortly of consistency.

[SYMAWD]

I've only used Poxy and it was a very thick consistency.

[7.3powerstroke]

I've only used Poxy and it was a very thick consistency.

Yes Poxy should be thick. Unless its a new formula

[Toro1966]

Poxy was the worst. It's almost like water. The other two are almost usable but still not completely mixed.

http://i484.photobucket.com/albums/rr201/Toro1966/image.jpg1_zps1e1pddvq.jpg (http://s484.photobucket.com/user/Toro1966/media/image.jpg1_zps1e1pddvq.jpg.html)
http://i484.photobucket.com/albums/rr201/Toro1966/image.jpg5_zpscmkmmrvl.jpg (http://s484.photobucket.com/user/Toro1966/media/image.jpg5_zpscmkmmrvl.jpg.html)

[7.3powerstroke]

Did you try to use the products at all?

[Toro1966]

Did you try to use the products at all?

Not yet. And to be honest, given the consistency, I don't know that I want to. Especially the Poxy. There is no way that can be right.

[Justin at Final Inspection]

They look fine imop. Haven't used polish or poxy. But my HD Speed works great.

[7.3powerstroke]

Hopefully David Fermani sees this and chimes in. I dont think I would be scared of polish and speed. But that poxy looks funny.

[Toro1966]

They look fine imop. Haven't used polish or poxy. But my HD Speed works great.

I don't see how these look ok. The dollops themselves for the polish and speed look ok, but if you look at the pic of the speed on the stir stick, there is plenty that is not mixing. I continued to both stir and shake for bother 20 minutes with no difference.

There is absolutely no way the Poxy can be anywhere close to ok.

[custmsprty]

Hopefully David Fermani sees this and chimes in. I dont think I would be scared of polish and speed. But that poxy looks funny.

Yeah I agree, the only one that looks suspect is the Poxy.

[Toro1966]

Yeah I agree, the only one that looks suspect is the Poxy.

What do I do about the unmixed pieces in the speed and polish?

I'll admit that this is the first I've had these products but my Meguiars products that I've been using for years NEVER looked like that unless they were going bad.

[Clutch34]

I'm waiting on my shipment from AG from Labor Day, but I ordered Poxy and HD Express. I should be getting it next week. I'll be sure to check the consistency and see if mine is any different than yours. I'll report back in a week or so unless this problem has been resolved by then.