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ssgtob1
01-28-2015, 05:22 PM
I bought a 21esin the autopia open box sale and just used it today. It is letting off a lot of black dust from where the backing plate touches the gasket(?). Is this normal?

builthatch
01-28-2015, 05:27 PM
http://www.autogeekonline.net/forum/rupes-bigfoot-polishers/84952-rupes-21-polisher-issue.html

ssgtob1
01-28-2015, 05:30 PM
Oh, so washer or no?

builthatch
01-28-2015, 05:37 PM
Oh, so washer or no?

since that thread has such a potpourri of information, some of it conflicting...

i'd do all of the following and in this order:

1. contact Rupes so they can confirm it's normal or not.

2. contact Autopia/Autogeek as backup.

3. run it for a while and see if it stops since that seems to be a common complaint.

expdetailing
01-28-2015, 05:37 PM
Yes, it's normal. I have a 15 & 21, and they both did what yours is doing.

lekejian
01-29-2015, 11:23 PM
my duetto doesn't have that issue, I will test 21 coming on the way.