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Hokie335i
09-19-2014, 12:37 PM
Hey guys,
Any reason why my new Gold MF mitt from AGO is falling apart? I use it with Chemical guys soaps and wash it out well after each wash and lay it out on a wire shelf to air dry. I noticed that after maybe 10 washes, the side stitching has come apart and it's got a big hole in the side.

I was wondering if the soaps or something are degrading the mitt or if I just got a defective mitt with bad stitching.

Thanks

allenk4
09-19-2014, 12:53 PM
Nothing lasts forever....but, you should get a lot more than 10 washes out of it

Call AGO Customer Service, they will take care of you

Nick McKees37
09-19-2014, 01:21 PM
Sounds you received a defective wash mitt.

Send me a PM with your order number and I'll set you up with a replacement.

:dblthumb2:

2.ooohhh
09-19-2014, 01:23 PM
I had the same thing happen to a pair of CG microfiber chenille wash mitts and was told they got a bad batch. Replaced by CG with no issue, AG will do the same (if not better) since their service is always top notch. :)

EDIT-removed assumption.

Hokie335i
09-21-2014, 09:55 PM
Just to update. Nick helped me out and we determined the mitt was defective. Replacement is on the way!

Awesome customer service! Happy customer!

Dr_Pain
09-21-2014, 09:58 PM
I've given up on microchenille. My new go to is Microfiber Madness Incredisponge and incredimitt