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View Full Version : My schmitt is dead after three washes?



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Mydnyghte
07-24-2007, 11:17 PM
I bought it about a month ago, and was really digging it the first time I used it. The next time I went to wash my car, I noticed the glue was letting go around the edges. Well last week, the entire thing came apart:confused: I still used it, but its a little disappointing that it fell apart, as I've read about people using them for 100 washes and still going strong.

3 Weeks ago
http://thumb13.webshots.net/t/64/464/6/52/61/2114652610028828893AxueBO_th.jpg (http://rides.webshots.com/photo/2114652610028828893AxueBO)
http://thumb13.webshots.net/t/58/458/1/69/46/2466169460028828893ugKxBl_th.jpg (http://rides.webshots.com/photo/2466169460028828893ugKxBl)


And last week
http://thumb13.webshots.net/t/58/458/1/66/61/2680166610028828893dlEXaI_th.jpg (http://rides.webshots.com/photo/2680166610028828893dlEXaI)



Maybe the newer schmitt will be better.......

D
07-24-2007, 11:36 PM
Hopefully you called Edge for a replacement. They have great customer service.

Mydnyghte
07-24-2007, 11:50 PM
Man you are everywhere! Actually that did not even cross my mind. I'll do that in the morning. Yet again, thanks!

klumzypinoy
07-25-2007, 12:44 AM
Yes contact Edge :) they help anybody and everybody!

Gary Sword
07-25-2007, 06:19 AM
One of my ShMitt's is almost dead but I got a lot more then 2 washes out of it.

supercharged
07-25-2007, 06:28 AM
I bought it about a month ago, and was really digging it the first time I used it. The next time I went to wash my car, I noticed the glue was letting go around the edges. Well last week, the entire thing came apart:confused: I still used it, but its a little disappointing that it fell apart, as I've read about people using them for 100 washes and still going strong.

3 Weeks ago
http://thumb13.webshots.net/t/64/464/6/52/61/2114652610028828893AxueBO_th.jpg (http://rides.webshots.com/photo/2114652610028828893AxueBO)
http://thumb13.webshots.net/t/58/458/1/69/46/2466169460028828893ugKxBl_th.jpg (http://rides.webshots.com/photo/2466169460028828893ugKxBl)


And last week
http://thumb13.webshots.net/t/58/458/1/66/61/2680166610028828893dlEXaI_th.jpg (http://rides.webshots.com/photo/2680166610028828893dlEXaI)



Maybe the newer schmitt will be better.......
PM the Edge, or call them directly.:)

Jason
07-25-2007, 10:38 AM
I bought it about a month ago, and was really digging it the first time I used it. The next time I went to wash my car, I noticed the glue was letting go around the edges. Well last week, the entire thing came apart:confused: I still used it, but its a little disappointing that it fell apart, as I've read about people using them for 100 washes and still going strong.

3 Weeks ago
http://thumb13.webshots.net/t/64/464/6/52/61/2114652610028828893AxueBO_th.jpg (http://rides.webshots.com/photo/2114652610028828893AxueBO)
http://thumb13.webshots.net/t/58/458/1/69/46/2466169460028828893ugKxBl_th.jpg (http://rides.webshots.com/photo/2466169460028828893ugKxBl)


And last week
http://thumb13.webshots.net/t/58/458/1/66/61/2680166610028828893dlEXaI_th.jpg (http://rides.webshots.com/photo/2680166610028828893dlEXaI)



Maybe the newer schmitt will be better.......

Please call our customer service dept at 800.869.3011 or email customerservice@autogeek.net or you can send me a pm with your order number and we will replace it immediately.

Mydnyghte
07-25-2007, 10:52 PM
Man this place is incredible:cheers:

Dust2Glory
08-06-2007, 10:53 PM
PM the Edge, or call them directly.:)

Don't waste your time contacting edge... I did for my schmitt's and all they basically said was "it's foam, what do you expect?" I expect it to last more than a month and a half of washes!!

Brandon1
08-07-2007, 09:48 AM
Yeah, I did the same thing. My Schmitt came apart like that after being used for maybe 3-4months, Edge just said "just get a new one".

Ehh, I will probably be getting the LC ulti-mitt on my next order.

Meghan
08-07-2007, 10:10 AM
Mydnyghte we will be more than happy to take care of you like Jason said.
Just contact us, or you can call me directly at ext 207, and that goes for everyone. If you have a problem all you need to do is call.

Gary Sword
08-07-2007, 11:01 AM
One of my ShMitts is also coming unglued. I like the product but they should come up with a better glue that will hold. If the product continues to come unglued people are going to quit buying them. I know the Edge people occasionally are on the forum and I thought they stood behind the products but maybe not. At least AG has great customer service and stand behind the products they carry.

Meghan
08-07-2007, 11:51 AM
One of my ShMitts is also coming unglued. I like the product but they should come up with a better glue that will hold. If the product continues to come unglued people are going to quit buying them. I know the Edge people occasionally are on the forum and I thought they stood behind the products but maybe not. At least AG has great customer service and stand behind the products they carry.
Just to clear up a couple of things we prefer that the customer goes through us not the manufacturer. You order from us and we take care of you, we order from Edge and they take care of us. We have asked Aaron and other companies to send the customer to us, it is our responsibility to take care of our customers. If we have problems with an item we then in turn contact the manufacturer, AFTER taking care of the customer. :grouphug:
Its the geek way! ;)

Rey05
08-07-2007, 11:57 AM
My all white shmitt is also starting to come unglued. Hopefully it won't completely fail...

67Customs
08-07-2007, 12:02 PM
I never trust a product with a 4 letter bad word for poop contained in it's name...