Fixing the Mess from the Body Shop - Subaru BRZ - Mr. Sparkle Detailing Long Island

[Gurge]

About 6 months ago I did a full correction and Opti-Coat on a 2013 Subaru BRZ. The vehicle left my shop, like all others getting this treatment, in near flawless condition. Client was happy and he maintained the car himself, so I didn't hear from him since then.

Fast forward to 4pm the friday afternoon before labor day weekend. I get a voicemail from a local body shop advising that they have one of my clients cars, and need an appointment with me for tuesday morning. I call back but they had left already for the weekend.

Tuesday morning after labor day I speak to the body shop. Client was in a minor collision, with front and rear bumpers replaced / repainted. Apparently he was unhappy with the finish claiming he saw swirls. There had been 3 failed attempts at getting this right and the client insisted that they bring it to me to 'clean it'. Which upon further questioning meant, buff the entire car.

I speak to the client who confirms the car is a mess and he needs my help. Body shop keeps telling him that he (my client) doesn't know what he's talking about and all cars have those swirl marks

I was booked all day tuesday, and wednesday. But I wanted to help out my client, so I accepted the job knowing I'd have to work on it overnight. Vehicle was finally dropped off around 6pm

Washed the car, twice, trying to strip off any glaze on the car. Pretty quickly I could see what was going on.

The doors still beaded water like they should with Opti-Coat applied. So they weren't touched. The rest of the car the water laid flat. After getting it dry I figured it out.

For whatever reason the body shop chose to buff the entire car (minus the doors) despite the fact that it was a near perfect finish with a coating applied. They had made a MESS. Sanding marks, swirls, buffer trails. They had scribbled all over my perfect little painting and I was not happy about it.

Here is my leftover work on the door where they had not touched. A few scratches from 6 months of wear & tear, but still pretty good

http://i1354.photobucket.com/albums/q688/Mr_Sparkle_Detailing/Client%20Gallery/SubaruBRZ-doormrsd_800x600_zpsd084c61b.jpg (http://s1354.photobucket.com/user/Mr_Sparkle_Detailing/media/Client%20Gallery/SubaruBRZ-doormrsd_800x600_zpsd084c61b.jpg.html)

And here is there work, just inches away on the adjacent panel.

http://i1354.photobucket.com/albums/q688/Mr_Sparkle_Detailing/Client%20Gallery/SubaruBRZ-doorbodyshop_800x600_zps0fdd016d.jpg (http://s1354.photobucket.com/user/Mr_Sparkle_Detailing/media/Client%20Gallery/SubaruBRZ-doorbodyshop_800x600_zps0fdd016d.jpg.html)

BLECH!

And so it began, at 10pm I put the pad to the paint

Flex 3401 + LC Tangerine + Menz Power Finish

Fixed that spot shown earlier

http://i1354.photobucket.com/albums/q688/Mr_Sparkle_Detailing/Client%20Gallery/SubaruBRZ-doormrsdafter_800x600_zpsb0d5a374.jpg (http://s1354.photobucket.com/user/Mr_Sparkle_Detailing/media/Client%20Gallery/SubaruBRZ-doormrsdafter_800x600_zpsb0d5a374.jpg.html)


Buffer trails / holograms on the rear qtr panel

http://i1354.photobucket.com/albums/q688/Mr_Sparkle_Detailing/Client%20Gallery/SubaruBRZ-qtrlowbefore_800x600_zps8d2adf4c.jpg (http://s1354.photobucket.com/user/Mr_Sparkle_Detailing/media/Client%20Gallery/SubaruBRZ-qtrlowbefore_800x600_zps8d2adf4c.jpg.html)


Fixed it

http://i1354.photobucket.com/albums/q688/Mr_Sparkle_Detailing/Client%20Gallery/SubaruBRZ-qtrlowafter_800x600_zps15e8fca2.jpg (http://s1354.photobucket.com/user/Mr_Sparkle_Detailing/media/Client%20Gallery/SubaruBRZ-qtrlowafter_800x600_zps15e8fca2.jpg.html)


Same panel, different angle. Those arent finger smudges. Just the haze and mess

http://i1354.photobucket.com/albums/q688/Mr_Sparkle_Detailing/Client%20Gallery/SubaruBRZ-qtrhighbefore_800x600_zpsb386df1b.jpg (http://s1354.photobucket.com/user/Mr_Sparkle_Detailing/media/Client%20Gallery/SubaruBRZ-qtrhighbefore_800x600_zpsb386df1b.jpg.html)

Got that covered

http://i1354.photobucket.com/albums/q688/Mr_Sparkle_Detailing/Client%20Gallery/SubaruBRZ-qtrhighafter_800x600_zpsb52136e2.jpg (http://s1354.photobucket.com/user/Mr_Sparkle_Detailing/media/Client%20Gallery/SubaruBRZ-qtrhighafter_800x600_zpsb52136e2.jpg.html)


Leftover sanding marks on that newly sprayed bumper. Thanks guys!

http://i1354.photobucket.com/albums/q688/Mr_Sparkle_Detailing/Client%20Gallery/SubaruBRZ-bumperbefore_800x600_zps8978bd19.jpg (http://s1354.photobucket.com/user/Mr_Sparkle_Detailing/media/Client%20Gallery/SubaruBRZ-bumperbefore_800x600_zps8978bd19.jpg.html)

Shakes head while buffing...

http://i1354.photobucket.com/albums/q688/Mr_Sparkle_Detailing/Client%20Gallery/SubaruBRZ-bumperafter_800x600_zps20bf9327.jpg (http://s1354.photobucket.com/user/Mr_Sparkle_Detailing/media/Client%20Gallery/SubaruBRZ-bumperafter_800x600_zps20bf9327.jpg.html)


The hood was trashed and that was what the client kept focusing on when the car was shown in the sunlight. Buffer trails everywhere

Before

http://i1354.photobucket.com/albums/q688/Mr_Sparkle_Detailing/Client%20Gallery/SubaruBRZ-hoodbefore_800x600_zps550f3f32.jpg (http://s1354.photobucket.com/user/Mr_Sparkle_Detailing/media/Client%20Gallery/SubaruBRZ-hoodbefore_800x600_zps550f3f32.jpg.html)


After

http://i1354.photobucket.com/albums/q688/Mr_Sparkle_Detailing/Client%20Gallery/SubaruBRZ-hoodafter_800x600_zps857f511a.jpg (http://s1354.photobucket.com/user/Mr_Sparkle_Detailing/media/Client%20Gallery/SubaruBRZ-hoodafter_800x600_zps857f511a.jpg.html)


Hood from a different angle before

http://i1354.photobucket.com/albums/q688/Mr_Sparkle_Detailing/Client%20Gallery/SubaruBRZ-hoodbefore2_800x600_zps6cdf472a.jpg (http://s1354.photobucket.com/user/Mr_Sparkle_Detailing/media/Client%20Gallery/SubaruBRZ-hoodbefore2_800x600_zps6cdf472a.jpg.html)

and after

http://i1354.photobucket.com/albums/q688/Mr_Sparkle_Detailing/Client%20Gallery/SubaruBRZ-hoodafter2_800x600_zps8a0540ef.jpg (http://s1354.photobucket.com/user/Mr_Sparkle_Detailing/media/Client%20Gallery/SubaruBRZ-hoodafter2_800x600_zps8a0540ef.jpg.html)

The doors were polished with Optimum Poli Seal and CCS light green to preserve the existing coating.

and yes I reapplied Opti-Coat to the areas that weren't just painted as a courtesy to my client

http://i1354.photobucket.com/albums/q688/Mr_Sparkle_Detailing/Client%20Gallery/SubaruBRZ-after2_800x600_zps8ed8de54.jpg (http://s1354.photobucket.com/user/Mr_Sparkle_Detailing/media/Client%20Gallery/SubaruBRZ-after2_800x600_zps8ed8de54.jpg.html)

http://i1354.photobucket.com/albums/q688/Mr_Sparkle_Detailing/Client%20Gallery/SubaruBRZ-after1_800x600_zps2ae689b1.jpg (http://s1354.photobucket.com/user/Mr_Sparkle_Detailing/media/Client%20Gallery/SubaruBRZ-after1_800x600_zps2ae689b1.jpg.html)

http://i1354.photobucket.com/albums/q688/Mr_Sparkle_Detailing/Client%20Gallery/SubaruBRZ-after3_800x600_zps27b9f8c4.jpg (http://s1354.photobucket.com/user/Mr_Sparkle_Detailing/media/Client%20Gallery/SubaruBRZ-after3_800x600_zps27b9f8c4.jpg.html)



When there's something strange, and it don't look good, who you gonna call??


Mr. Sparkle Detailing.com (http://www.MrSparkleDetailing.com)

Instagram @MrSparkleDetailing

[Chris@AutoCleanse]

Great work and that is some outstanding customer service to work through the night. Thanks for posting and sharing.

[Pureshine]

Great work :)

[tnecniv]

Amazing job! That's my dream car (as of now) in that color right there!

[KillaCam]

Good thing you were there to correct the body shops mistake. Makes me scared to even think about ever getting my car resprayed.

[af90]

Nice job saving it!

[Gen9Rolla]

Excellent job, that car looks fantastic! Just goes to show you that you'll always come out ahead with hard work

[freddie46]

Beautiful. I like that car!

[zmcgovern45]

Man... what a beautiful color/car. As always, Great work!

[1953hogan]

You should show your before and after photos to the body shop so they get the idea. Beautiful work.

Sent from my SPH-L710 using AG Online

[Iron400]

You should show your before and after photos to the body shop so they get the idea. Beautiful work.



This....but then again my father worked body shops all his life, and there was only one shop that gave their guys enough time and training to put out work like yours.

[Gurge]

Thanks for all the comments!



You should show your before and after photos to the body shop so they get the idea. Beautiful work.

Sent from my SPH-L710 using AG Online

This sounds like a good idea, but it'd serve no purpose. They were clueless. From the guy who buffed the car, to the woman on the phone, to the guy who dropped it off. Blind leading the blind. They didn't even understand what the client was talking about and tried convincing him that all cars just have swirls like that. What a goof

[GenesisCoupe]

^^ People like that make me wanna punch a kitten..

Seriously great work, as always. Going out of your way to work overnight for the client is a huge plus. I'm sure you will get more business through him.

[XSSIVE]

Nice save!

Man it's hard to find real good body shops here on LI. I've used six over the years with varying results. Some came out show ready perfect others have me left with sanding scratches and holograms to buff out. If the good painters would quit moving, quitting and dying I'd just stick with the same place but every time I need new paint work it seems like I need to hunt for a new shop.

[KillaCam]

Thanks for all the comments!




This sounds like a good idea, but it'd serve no purpose. They were clueless. From the guy who buffed the car, to the woman on the phone, to the guy who dropped it off. Blind leading the blind. They didn't even understand what the client was talking about and tried convincing him that all cars just have swirls like that. What a goof

In their defense, mostly all cars that I see on the road do have swirls. But that's not how they're supposed to look! And a body shop shouldn't put swirls in paint. Or sanding marks lol