A gift from the dealership

[psnt1ol]

Took my car in for service today. Told the advisor not to wash the car afterward. They did. This is the gift they left me. Not a single panel escape the wrath.

Hood

http://www.autogeekonline.net/gallery/data/1926/Hood10.jpg

Bumper
http://www.autogeekonline.net/gallery/data/1926/Pass_bumper.jpg

Front passenger door
http://www.autogeekonline.net/gallery/data/1926/front_pass_door_2.jpg

A 2 for 1....Water spots and Swirls
http://www.autogeekonline.net/gallery/data/1926/waterspots_front.jpg

Towel marks
http://www.autogeekonline.net/gallery/data/1926/driver_wheel_fender_3.jpg

Evidence from the crime scene
A Palm Print
http://www.autogeekonline.net/gallery/data/1926/driver_pillar_palm_print.jpg

Finger prints
http://www.autogeekonline.net/gallery/data/1926/front_pass_hood_finger_print.jpg

Lint from the cloth/Rag
http://www.autogeekonline.net/gallery/data/1926/lint_from_drying_cloth.jpg

[Harry Da Hamster]

That sh!t pisses me off. I took my one week old car to a "detailer" to get washed and waxed cause i was feeling a bit lazy. Came back to a car filled with swirls.

[psnt1ol]

That sh!t pisses me off. I took my one week old car to a "detailer" to get washed and waxed cause i was feeling a bit lazy. Came back to a car filled with swirls.

Tell me about it..... My car used to look like this.

http://www.autogeekonline.net/gallery/data/1726/medium/Hydro2.jpg

[BlackHawk]

I would take it back to them and show them what they did, and how your car used to look. It's disgusting to see this type of activity go on without a price to pay. He'll, I'm not sure what I'd do, but one thing for sure, I would make them be damn aware of what they did.

[psnt1ol]

I would take it back to them and show them what they did, and how your car used to look. It's disgusting to see this type of activity go on without a price to pay. He'll, I'm not sure what I'd do, but one thing for sure, I would make them be damn aware of what they did.

I already made some calls and left several voicemails to both the service supervisor as well as the original advisor. I also went on their live chat and told the representative. The service dept will not re-open until Monday and he told me that they will contact me. What you see here is only a small sample of the pictures I took. For the sake of documentation, I sent a few of these pics to the advisor and his supervisor.

Let see what happens on Monday.

[2shiny]

what the hell did they you to wash it to make it this bad? file a complaint you havr enough proof in pictures and make them pay the repairs

[bigez]

That sucks. I bet your car wasn't even dirty to begin with. I can't stand it when other people touch my car. It makes me want to not even go in for regular service, but you can't do EVERYTHING yourself....

[psnt1ol]

what the hell did they you to wash it to make it this bad? file a complaint you havr enough proof in pictures and make them pay the repairs

I think they dried the car with a dirty towel since I am certain they don't do 2 bucket wash.

When I dropped off the car in the morning, I saw a guy wiping down all the cars on the lot with a (singular) large chamois. 20 feet in front of him was a guy in a truck with a power washer rinsing all the cars down and no evidence of soap being used anywhere. I am sure this was the method they employed to wash my car.



That sucks. I bet your car wasn't even dirty to begin with. I can't stand it when other people touch my car. It makes me want to not even go in for regular service, but you can't do EVERYTHING yourself....

I had a layer of dust. Nothing a good foam pre-soak couldn't resolve. I was thinking of washing it on the weekend after they performed the service.

I tell you this. I am not doing anything until I hear back from the dealership.

[Mike@DedicatedPerfection]

The same thing happened to me a while back. I took mine in for a service and alignment and I made sure the knucklehead service advisor knew not to wash my car. Low and behold he didn't tell anyone and when I asked where my car was after its alignment the lot boy said they were running it through the wash. I ran to the back to catch my car coming out of the swirl o matic.... Man was I irritated.

[VP Mark]

I feel bad for you sir. This is why I advise my clients to never let a dealership get a hold of their car.

[hernandez.art13]

I have my local mechanic up the street. He works for the customer not the money. Like these dealers seem to do.

[wompasaurus]

I'd rageeeeeeeeeeeeeeeeeeeeeeeeeee I'm raging just looking at this massacre

[hernandez.art13]

If you wanted to get really down and dirty. Could you not sue? (Completely just wondering, not trying to start wars) lol

[Evan.J]

What a load of garbage. I would have been livid and heated if this had happened to me. I feel horrible for you.

[psnt1ol]

If you wanted to get really down and dirty. Could you not sue? (Completely just wondering, not trying to start wars) lol

I am waiting to hear back from them and I am sure they will offer to have their detail crew to work on it. Based on what I seen on the lot, I wouldn't let them get near it.

To correct the damages, it is simply a function of how much my time is worth and how much of it I can spare for this project. To be honest...I am not sure what I want from them.

Charge them for my time...Odds are against me on this.

Ask for a credit toward the next service..they might consider this so it is a possible maybe.

Ask for a steep discount and trade this one in for a new one.....:laughing: In my dreams.

Up until now, this dealership has treated me fairly and this is the first screw up they had with me.


What a load of garbage. I would have been livid and heated if this had happened to me. I feel horrible for you.

I am upset but I definitely be "ANGRY" if I didn't know how to fix this.