waaaa! Disappointed but it's my fault. or is it?

[Detailing by M]

So I wanted Mikes book with his autograph and I decided on this. So I could get the cooler for work and the Principles of machine polishing.
Please tell me what you would expect if you ordered this.
http://i285.photobucket.com/albums/ll43/MaseratiMario/Audiocombo_zpsf31b1521.jpg

As I was looking at the different packages I spotted this and I assumed the above mention was the kinda the same.
http://i285.photobucket.com/albums/ll43/MaseratiMario/book_zps2c4dde1b.jpg

So my disappoint came in the form of Mike signing my DVDs and not the book. Then I looked for the book and there wasn't one. :confused:

I checked the website and under description of the product it didn't mention the book. I guess I assumed the book was included do to it being in the picture. :cry::cry:

So please remove the book from the picture so dumb people like myself don't assume the book is included.

[Harleyguy]

I don't blame you that you would of thought the book was included I would of thought so also .

[Detailing by M]

damm! I also didn't recive my free sample of what ever it was! shoot. Oh well I guess I'm sol.

[y8s]

since you didn't provide links, I'd assume a book too. But then I quickly found this:

Mike Phillips' The Art of Detailing Starter Kit, Polishing dvd, how to detail book (http://www.autogeek.net/art-of-detailing-starter-kit.html)

which definitely has a book.

and also this:
Mike Phillips The Art of Detailing Audio Starter Kit (http://www.autogeek.net/audio-book-starter-kit.html)
which says "audio book" even though it pictures the full size eyeball book.

The description is pretty clear that it's not there, but I'd call it misleading to show a picture of it on the main page and then not have it in the kit.

[BucboyInPa]

I would have assumed it was part of the package also,so your not the only one.i rarely read the descriptions,I always just go off of what is in the pic,guess I will definitely need to read next time.
Matt

[DaveT435]

So I wanted Mikes book with his autograph and I decided on this. So I could get the cooler for work and the Principles of machine polishing.
Please tell me what you would expect if you ordered this.


As I was looking at the different packages I spotted this and I assumed the above mention was the kinda the same.


So my disappoint came in the form of Mike signing my DVDs and not the book. Then I looked for the book and there wasn't one. :confused:

I checked the website and under description of the product it didn't mention the book. I guess I assumed the book was included do to it being in the picture. :cry::cry:

So please remove the book from the picture so dumb people like myself don't assume the book is included.

I think most of us would have assumed that. Call them they are very customer oriented and may send you a signed book when you explain the problem.

[Detailing by M]

Thank you all for the support.
I all ready left a message. I'm sure they call me and things will happen. But I just wanted to let them know it looks like the book is included and they should change the pic.
I really wanted the book! Mike is my hero and he's the first trainer I had. He's all celebrity now and it's so cool. The book was going to go in my display case and I would watch the videos to get the actual training.