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luv a shine
03-14-2013, 05:20 PM
i ordered about 90 dollars worth of stuff on the 03/11/13. i am in naples,FL about a 3-4 hour drive from AG HQ. i have checked my e-mail,order status and still said "warehouse". its now the March 14,2013 no change. i called AG twice and got the run around. where very busy,.... i am getting no where . i was also told that all items were in stock. I love using AG ,they provide a great things. but i run a bizz. and need to get my suppies on time. it used to take two days max.
dsg03gt
03-14-2013, 05:25 PM
So its been four and half months and still haven't received any confirmation on when you are getting it? That's strange especially with how great AG is with taking care if its customers. Have you tried to PM someone about your problem?

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Bunky
03-14-2013, 05:25 PM
i ordered about 90 dollars worth of stuff on the 11/03/13. i am in naples,FL about a 3-4 hour drive from AG HQ. i have checked my e-mail,order status and still said "warehouse". its now the March 14,2013 no change. i called AG twice and got the run around. where very busy,.... i am getting no where . i was also told that all items were in stock. I love using AG ,they provide a great things. but i run a bizz. and need to get my suppies on time. it used to take two days max.

Just call and ask for Meghan or Nick.
swanicyouth
03-14-2013, 05:26 PM
How did you order stuff in the future ?
RTexasF
03-14-2013, 05:28 PM
Heard of the telephone? How did you place an order on 11/03/13? Several things don't sound right here.
Wheelzntoys
03-14-2013, 05:29 PM
March 11 I believe.
dsg03gt
03-14-2013, 05:30 PM
March 11 I believe.

Ah didn't even think about that.

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luv a shine
03-14-2013, 05:32 PM
sorry tipo
ihaveacamaro
03-14-2013, 05:33 PM
have you called nick or meghan?
Hades02
03-14-2013, 05:39 PM
Seems like all orders are running a day or two behind due to the 5 year anniversary sale and the extra discount day for Mike Phillip's wedding. I ordered on Sunday and got no word of what was going on until I emailed yesterday to ask when my order was going to ship. Got an email back, several hours later, explaining the delay and that it would ship today. A couple of hours after that email, I get another telling me that one of my items is back ordered. I called and Tre said that the item would be in on Friday and that it would ship then. In any business communication is very important. If the company reaches out and explains the situation before the customer has to call, the customer usually understands and is appreciative. However if the customer has to reach out first, he or she is already annoyed and informing them of bad news is usually not well received. Hopefully Meghan and Nick are reading this and will apply the lesson learned. If there is a delay in filling or shipping, contact your customers before they contact you.
Hades02
03-14-2013, 05:41 PM
sorry tipo

I understood it as March 11, 2013 as I deal with India a lot and they typically use day/month/year format. LOL
Scott@IncrediblyDetailed
03-14-2013, 05:41 PM
I think you would get a better response by contacting autogeek through appropriate channels, versus making a thread.
Hades02
03-14-2013, 05:44 PM
Not to poke anyone in the eye but I believe the OP stated that he called AG twice and was getting the run around.
CM8 6MT
03-14-2013, 05:45 PM
I think you would get a better response by contacting autogeek through appropriate channels, versus making a thread.

+1 Agree
psynx
03-14-2013, 05:56 PM
Heard of the telephone? How did you place an order on 11/03/13? Several things don't sound right here.


How did you order stuff in the future ?

Most countries around the world use proper date format, which should be...
Day, Month, Year

11-3-2013

America and their own metric sytems and date format lol
gotta love my country