Basement Waterproofing

[jslym777]

So I spent 5,000 dollars for a company to come out and upgrade my sump pump basin and system. They arrived at 8 am, one hour late. As they are upacking their vehicle with their products and I am leaving to head to work, I notice them pull off a 1/3 horsepower sump, exactly the same as what I have now... even though included in the price and on the foremans check off sheet it says 1/2 horsepower pump. Big mistake! Thats half of what I needed upgraded. They also unpacked a small back up pump which was also supposed to be a 1/2 hp pump. UGH!!! so at this point I decided to stay home and make sure they get the right products. Im sure they would have installed the cheapo lesser ones if I hadnt caught them before the unit was installed. So they get at least one correct pump there and I leave for work only to come home to a NON SEALED basin when I was supposed to have a sealed unit!!!! AND.... I talked to the employee earlier in the day and he said it would be a sealed unit! I am going to explode at their office tomorrow. They are going to have to re-jack hammer all the new cement out! haha they are crazy. Everything is on their check off sheet correct and they for some reason cant follow it at all.

[longdx]

Sorry to hear about your misfotunes. I hope all is resolved. You paid good money to have quality work and they should honor the agreement.

[ScottB]

you wonder if its inept employees, or a company hoping to make some $$ with cost cutting. The pump was probably a remanufactured unit from the last house they visit. Tread carefully ...

[4wheelsonline]

Sorry to hear about your misfotunes. I hope all is resolved. You paid good money to have quality work and they should honor the agreement.

Yes I agree with you... Before they work they have the agreement that need to follow. They just wasting their time and money. :buffing:

[onlycodered]

That's crap man. Be thankful you at least have a sump pump in your basement! The place I rent at currently has no sump pump and a gutter is missing on one side of the building so all the water runs down into the basement.

Going to try and get that all resolved but I wonder how much this could be affecting my health with all the mold and crap that's growing down there.

[FussMan]

You should first contact your city's building department. Ask if the company that did the work filed a bond and permit with the city; its called a surity bond. The bond can provide coverage. The City can direct you as how to proceed.

There are other things you can do but this is a good start.

good luck

Fussman