AG and Griots = Service Unparalleled

[Perfections]

I just wanted to take some time out to thank Autogeek and Griots for putting together a contest to win an autographed pair of Piloti Tamburello driving shoes signed by Richard Griot. I was the amazingly lucky winner of this contest.

http://www.autogeekonline.net/forum/car-care-product-giveaways/31892-giveaway-personally-signed-richard-griot.html

Now you would think this would be just an easy hey whats your shoe size...cool its on its way type thing. Well short story long, the shoes didn't come in my size and I was a bit disappointed. Dwayne at AG was sending me emails back and forth, going way above what the average customer service person would've done trying to "make it right" Well after several emails Dwayne was able to talk Griots into allowing me to get a "Signed" Griots wash bucket & a Griots detailing bag. Not only did Griots send me these items they sent a personal letter thanking me for being a customer, being the lucky winner of this contest, and gave me a few more tips on what all their glass polishing system does. Being a business owner myself, I just wanted to personally thank AG, Dwayne, Richard Griot and Rob Wood @ Griots, all of which have gone way above what you would see in 95% of any type of businesses customer service! Seeing this level of CS is rare and is the reason why my business buys products from AG and will continue to do so! And the letter that Rob sent me from Griots was way above my expectations and goes lenghts to show their level of commitment to ensuring their customers are pleased! Heres a few pics, I put random items in the bag to show what kind of space the compartments can hold :)

http://i269.photobucket.com/albums/jj72/mojosuperhero/DSC03459.jpg
http://i269.photobucket.com/albums/jj72/mojosuperhero/DSC03442.jpg
http://i269.photobucket.com/albums/jj72/mojosuperhero/DSC03444.jpg
http://i269.photobucket.com/albums/jj72/mojosuperhero/DSC03452.jpg
http://i269.photobucket.com/albums/jj72/mojosuperhero/DSC03450.jpg
http://i269.photobucket.com/albums/jj72/mojosuperhero/DSC03446.jpg
http://i269.photobucket.com/albums/jj72/mojosuperhero/DSC03453.jpg

Thanks again AG & Griots :urtheman:
John aka Perfections

[dad07]

Very cool John! A nice addition to a ever growing collection of goodies! Myself I'd put them on the mantel but I'm sure Mrs07 would buck that issue!!!! Enjoy and Congrats!

:dblthumb2:

[Harleyguy]

Isn't great how the AG team goes out of there way to make customer service job one . Props out to the AG crew look forward to seeing you all again in March.

[Perfections]

Very cool John! A nice addition to a ever growing collection of goodies! Myself I'd put them on the mantel but I'm sure Mrs07 would buck that issue!!!! Enjoy and Congrats!

:dblthumb2:

Yea, I thought about putting them as a show piece in my shop once its all together, but I figured it wouldn't do such a great product justice so I'll be putting them to use everyday instead :)

[lost]

:iagree: Really cool to still find companies that actually care about their customers.

[dad07]

Yea, I thought about putting them as a show piece in my shop once its all together, but I figured it wouldn't do such a great product justice so I'll be putting them to use everyday instead :)


That a boy!!!!!! :dblthumb2:

[BobbyG]

John,

That is a really cool prize and I can't believe all the great stuff you got.....:props:

Congratulations John but I'm so envious!! :bowdown:

[Audi X2]

Two first class companies with awesome customer service.

Winning a contest for a free item is sweet, but this kind of VIP treatment is unheard of.

Congratulations and enjoy,

[IID]

http://i269.photobucket.com/albums/jj72/mojosuperhero/DSC03442.jpg
http://i269.photobucket.com/albums/jj72/mojosuperhero/DSC03444.jpg


Congratulations John,that must be a thrill ! :props:

The Griots Wash Bucket looks interesting.
Quick question for ya. Is the Griots wash bucket like Grit Guard type set-up,with the black mesh screen?

Chris

[slickooz]

Congrats!! The kit looks like you will be having lots of fun when it starts getting warmer. And that wash bucket looks like it does the same job as the Grit Guard.

[DLaw]

Doggie Toy in the background for the win! Awesome gifts!!

:dblthumb2:

[Perfections]

Congratulations John,that must be a thrill ! :props:

The Griots Wash Bucket looks interesting.
Quick question for ya. Is the Griots wash bucket like Grit Guard type set-up,with the black mesh screen?

Chris


Yeppers has a built in grit gaurd along with marks for gallons/litres, and a built in measuring cup :) The top grit gaurd you see is just something you can sit stuff on, like a wash mitt, its really top notch :)

[Perfections]

Doggie Toy in the background for the win! Awesome gifts!!

:dblthumb2:

Of course, they get jealous if I get toys and they don't :)

[Matt]

Wow I really love that bucket!!!

I agree with you, Dwayne is amazing at handling customer service, he really cares! It's the best way to build customer loyalty.

[GaDetailDoc]

cool stuff...Congrats!!!